Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Latest topics

My laptop can't find my modem

just got fibre installed a few days ago. I got everything connected to the internet wirelessly, but my laptop can't seem to show my modem! I'm running windows 10. It show's my neighbours telus wireless networks fine, just not mine!

Capture.PNG

Internet using Eero

Okay this will be a rather long question, but would appreciate any suggestions. I am moving from a house that has cat 5 outlets in every room to a house that has no cat 5. It does have coax to all the TV's and I understand they can use MOCA adapters ...

PL by Advisor
  • 2871 Views
  • 1 replies
  • 0 kudos

Why Telus raising my bill by over 25 dollars

I have been with Telus and got really great service for 50dollars a month my contract ending this month ther they want me to pay 85dollars a month for another 2yrs contract that is a rip off you will loose alot of customers that way me being one of t...

Jrugu by Neighbour
  • 3004 Views
  • 4 replies
  • 0 kudos

Technician did not show up

I had a technician appointment but he did not show up.I have waited for long time and I called to customer service centre and the representative agent did not say "sorry about that" or "sorry to hear that".The agent said that he did not about that ma...

pty1024 by Neighbour
  • 2117 Views
  • 0 replies
  • 1 kudos

Pure Fibre installation

My telus technician to install telus pure fibre connection was supposed to arrive a long time ago but never showed up, none of the support connections help, and if i dont get this done by end of month their shutting down my wifi, what am i supposed t...

Resolved! Telus customer service is HORRIBLE!!!!

Contacted customer service support online, big mistake, didn't get any satisfaction so called the 1-888-811-2323 number and was on the list for a call back. They called me three times and each time I was told to press 1 for a person, put on hold and ...

blg05 by Neighbour
  • 24244 Views
  • 2 replies
  • 4 kudos

Home phone/internet hub panel

Hey I have a quick (possibly dumb) question.I remember when we were setting up/troubleshooting my home phone that the tech said we could plug directly into the big square panel hub thing (forget the name) as it has a port listed as “phone”I thought t...

Resolved! Nokia fiber box

First, WHERE IS THE ENGLISH??? When you converted me from copper to fiber,I was told the fiber box had a battery that may lastup to 3 hours if the power went out.My power just went out.I had no internet and no phone.Does the Nokia box have battery ba...

Randyh2 by Friendly Neighbour
  • 5893 Views
  • 5 replies
  • 1 kudos
Trending tags
Friendliest neighbours