Internet & Home Phone
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ZTE MF 288 File Server Access over VPN denied

I am having trouble connecting to a file server at a remote location over our VPN. When connected to my home network and Internet via Telus Wifi and Fibre using a Mac I can connect to the VPN then login to the server. Switching the computer to an Int...

SteveG by Just Moved In
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Telus Install Technician Contact

Hi, I am looking to speak directly to a Telus Fiber Install Tech. The Telus phone support does not have the information that I am looking for. The only way to contact a tech is if you know one already or if they have left a card from a previous insta...

gooses89 by Just Moved In
  • 1757 Views
  • 2 replies
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Wifi boosters, modem and smart switch

HelloI have a Telus t3200 modem with two frequency 2.4 and 5. But there are setup in garage so to get connectivity till the top floorI have 2 boosters installed which run on their own separate network and all my devices are connected to that. So I wa...

Aryan by Neighbour
  • 1220 Views
  • 0 replies
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Resolved! Telus WiFi Hubs listed as targets of attack

From this article: https://therecord.media/routers-and-modems-running-arcadyan-firmware-are-under-attack/ "...once exploited, the vulnerability can be used to bypass authentication procedures on affected routers and modems to enable the Telnet servic...

stampeder by Friendly Neighbour
  • 2158 Views
  • 1 replies
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Kids winning the battle on Youtube - Need to show who's boss

So the time as come to put the foot down on the Youtube App inside the Optik TV STB. I was able to block the YouTube channel with PIN so victory there. From what I can tell there is no way to uninstall the YouTube app on the Optik STB operating syste...

bumbo73 by Just Moved In
  • 1890 Views
  • 1 replies
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Resolved! Maximum Number of Devices Wifi

Hi there,I have the new arcaydian wifi hub with gigabit internet. I have couple wifi devices drop connection occasionally, and they’re not far from the router. I do have a bunch of smart home devices, could this be caused by having too many wifi devi...

sillyjav by Neighbour
  • 3897 Views
  • 2 replies
  • 0 kudos

Resolved! Telus Wi-Fi Hub: is my experience typical?

Hello, I recently had a Telus Wi-Fi Hub installed in my wood frame, 1100 sq ft (31 cubic meters) apartment style condo and an wondering if others have had a similar experience. Thank you for any feedback as not sure what to expect. For a hard-wired c...

Jeff4 by Just Moved In
  • 2215 Views
  • 2 replies
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