Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
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Resolved! Issues with Arcadian Wi-Fi Hub

Hey guy...been having a couple of odd issues with my Wi-Fi hub, and wondering if anyone has any suggestions.1) I haven’t been able to run a speed test in the My Wi-Fi app for about a week.2) I was trying to watching something on Crave on my iPhone to...

Resolved! Help needed! Tech Savvy kids & wifi

I have parental controls set up on my modem. My daughter has figured out a work around. She resets the modem to default then unplugs the printer ethernet cable and plugs it into her laptop. She gets full internet access and the rest of us are knocked...

amam by Organizer
  • 13 replies
  • 0 kudos

Frequent Internet Disconnection

I have Internet 50 with double-bonded connection. My internet disconnects several times everyday. Telus Technicians have visited me a number of times and now they have given up. Apparently, my service cannot get any better, that is what I have been t...

AKumar by Organizer
  • 1 replies
  • 0 kudos


Well i Got the Internet 150, ive had it for a week now and have Yet to be able the 75Mbps down limit as of yet , I speed test from different locations allover, ill run anywhere up to 10 speed tests a day or night (anywhere between 2-4 am) I get the f...

SpoTTer by Just Moved In
  • 4 replies
  • 0 kudos

Resolved! Weird problem with parental controls disappearing on T3200M

I'm trying to use the parental controls on the T3200M. Looking in the "Advanced Settings" screen, the menu item on the left for parental controls was not there at all. The admin home screen showed "Filtering/Blocking: Disabled", so I contacted Telus ...

Resolved! My wifi hub

I want to log into my router. Unfortunately there is only an admin password located on the router. What is the default username? It is not located on the router.

Resolved! Telus Gigabit internet extremely SLOW.

Card), and laptop (with intel i211 gigabit Network Card) are both getting this extremely slow speed.All these tests were conducted from a different time of the day to avoid the busy high volume load on the server-side. Test from the (We...

MikeZ by Just Moved In
  • 3 replies
  • 0 kudos
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