Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
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Resolved! Turning lights off on modem

Is there a way to turn the lights off on my Wi-Fi modem? It was installed in my bedroom and is very bright when I try to sleep. The model is a telus wifi hub.

Sar_ah by Just Moved In
  • 1 replies
  • 0 kudos

SMTP relay settings

Just recently switched to Telus from Shaw and for some reason, there either isn't a working SMTP relay or it is blocking me.Does anyone know what Telus Internet mail relay settings are? I tried a support call, but the person I got didn't seem to unde...

Back To School

Hey Everyone! How fast did that summer fly by, huh? You know what time it is...back to school season! As a new school year ramps up, I wanted to see what everyone was looking into regarding essential supplies and tech for the kids. When I was a kid, ...

A-B by Community Manager
  • 0 replies
  • 1 kudos

How long did your install from utility pole to home take?

I understand all cases are unique and this probably doesn't really mean much, but I'm just curious. 2 days ago telus strung fibre to the utility pole on my road. I'm wondering how long did it take to get from that point until they are installing the ...

Flyguy1ca by Just Moved In
  • 2 replies
  • 0 kudos

Resolved! Slow download on wired.

So I tested my download speed with the mode utility tool on a wired connection and it's giving me 7MBPS, My plan is supposedly for 75, turned off all wireless functions, any suggestions before I wait for 3 hours on the phone?

Resolved! How to cancel unlimited internet add-on

I would like to cancel the unlimited internet add-on but I cannot find a page to request that in the My Account section of the Telus website. Do I need to call them or is there a way to do that online? Appreciate any information!

mkiyota by Just Moved In
  • 1 replies
  • 0 kudos

Resolved! Forum searching

I may be crazy, but I'm almost positive that this forum used to have a way to search posts. Did it get removed, or am I just out to lunch on this? If it did get removed, why?

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