Internet & Home Phone
Forum discussion about TELUS Home Services devices, equipment, and solutions.
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Latest topics

Online Gaming

Hey Everyone! Wanted to start a thread for discussion around all things gaming. From PC gaming to consoles, everything and anything about games. Are you #TeamXbox or do you ride with SONY? Did you know that the inaugural TELUS Esports Series is under...

A-B by Community Manager
  • 2 replies
  • 2 kudos

Gmail Migration - New Support Content

Hey everyone, as many of you have noticed, since last year, we’ve been migrating customers to the new TELUS email powered by Google. Providing new benefits, such as: Triple your current storage space from 5 GB to 15 GB Being able to check your email ...

psl by Neighbourhood Alum
  • 61 replies
  • 2 kudos

Resolved! Smart Plugs

I bought a GE smart plug. It says it needs to connect to a 2.4GHz network. I have a TELUS T3200M modem.The plugs fail to connect to the wifi. Is the TELUS network 2.4GHz or do you think the connection problem is something else?I read somewhere that t...

Peter56 by Just Moved In
  • 6 replies
  • 0 kudos

City bypassed by telus

We are residents of Port Alice BC, in the TriPort area, Port Hardy and Port Mcneill Both of these towns havehigh speed Internet, and phone service from Shaw and Telus. 30 Km to the west from Hwy 19, down Hwy 30is Port Alice, and Both companies have p...

Vader0 by Just Moved In
  • 1 replies
  • 0 kudos

Telus internet self install possible?

I'm an electrical engineering student and would rather not shell out 100$ for internet install, plus I can't really take time off work during the day so a tech could come. Can I self install the modem and get the internet set up without a tech? And i...

thaluzad by Just Moved In
  • 1 replies
  • 0 kudos

Connecting old router to telus modem through static IP (?)

Hi, I'm trying to configure an old router in order to have faster internet access upstairs but I'm running into some issues. Backstory: I've connected the ethernet cable to the WAN port of my T3200M modem to the WAN port of my BEFSR81 v1 router, then...

john10 by Just Moved In
  • 4 replies
  • 0 kudos