Internet & Home Phone
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Port forwarding issues on Arcadyan router

I am trying to do something I have a done a millions times, and am having nothing but issues. Port forwarding for a Minecraft server.The port I am trying to open is 25565, and I have confirmed that the server I created is using this port, and not a c...

Repair

Do I have to pay to get my phone screen repaired if I have a CPO

reglynn by Neighbour
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  • 2 replies
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e.bill account number wrong - missing last character

Has anyone else noticed that their emailed bill has the last character missing from their account number? The account number is 10 numbers but the email only shows 9. The website etc. is correct. I almost set up my banking payment incorrectly due to ...

viccust by Neighbour
  • 1765 Views
  • 1 replies
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Telus Wi-fi hub connections

Hey all, Here's my setup: I have the Telus Wi-Fi Hub with two boosters. One in the basement and one upstairs. We also have 4 Telus 4k boxes around the house. Now many of these connections are routed through a 16 port gig switch in the basement but sh...

Resolved! Random Channels added & Discount removal?

I was checking my bills and noticed in November my Home Phone discount suddenly got removed so I'm being charged an additional $10 (which was part of the bundle with internet + TV), and a random History 2 channel got added to my plan and no one ever ...

I want chage plan

I wanted to change the plan to a Boxing Day deal. But it didn't change, so I asked in the chat. Then, he told me to ask for a callback no matter what. I beg you, please allow me to modify it by e-mail or click a few times. Why can't you do this when ...

Resolved! Changing wifi to 2.4 ghz

I need to login into the admin hub to get 2.4 ghz wifi to pair a new lightbulb with Alexa.I read another user’s question and got to the admin sign in but don’t know how to access. Password is on router. Is the username the wifi name? It’s not working...

KimmyBee by Neighbour
  • 3736 Views
  • 3 replies
  • 1 kudos

PureFibre 2.5 Gigabit router user manual?

Where can I download the router user manual Telus provides for its PureFibre 2.5 Gigabit Internet plan? I’m unable to locate the correct one online in the Telus support docs, which only shows the one related to the older model that supports the lower...

John_H by Organizer
  • 3367 Views
  • 2 replies
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FXA5000 Custom DNS

How do I set a custom dns server on my FXA5000 router? I had one configured priori to the latest software update. Product VendorTechnicolorProduct NameFXA5000Software Version20.3.h.0392.1

Resolved! Try to replace Nokia g-010s-a

Hi Community,I tried to replace the Nokia G-010s-a with a 10G support SFP+ module. I found most 10G SFP+ modules come with 2 ports and only some SFP+ modules have 1 port. So I try some of them. The port size does not match. Is there a difference betw...

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Ming by Organizer
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  • 3 replies
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