Internet & Home Phone
Forum discussion about TELUS Home Services devices, equipment, and solutions.
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Online Gaming

Hey Everyone! Wanted to start a thread for discussion around all things gaming. From PC gaming to consoles, everything and anything about games. Are you #TeamXbox or do you ride with SONY? Did you know that the inaugural TELUS Esports Series is under...

A-B by Community Manager
  • 1839 Views
  • 4 replies
  • 3 kudos

Gmail Migration - New Support Content

Hey everyone, as many of you have noticed, since last year, we’ve been migrating customers to the new TELUS email powered by Google. Providing new benefits, such as: Triple your current storage space from 5 GB to 15 GB Being able to check your email ...

psl by Neighbourhood Alum
  • 14663 Views
  • 65 replies
  • 2 kudos

Outgoing email not working

Periodically (every couple days) my outgoing emails stop working on my iPhone or iPad...then self correct sometimes after a few hours, sometimes after a few days. The error message says the password is incorrect yet it when I reenter the password, it...

Ken3 by Just Moved In
  • 3496 Views
  • 4 replies
  • 0 kudos

Telus ONT only has one data port open.

How come telus only has one data port open on its ONT? Is there another way to open the other ports? i want wired internet in my basement, but since only one data port is open I cant do it. Help. We pay more than 100$ monthly and ONLY ONE DATA PORT I...

Internet/wifi daily reboot

I switched to TELUS from Shaw as Optik was sold to be amazing. I work from home and consistent internet is extremely important along with the fact that when I watch tv I don’t feel I should have to go through the struggle of rebooting the system each...

Problem deleting emails from inbox

I am having a problem deleting unwanted emails from my inbox and in moving emails from inbox to a folder. Not every time of course. I get a message "A Network Service Error has occurred". I click on the "Send Error Report" tab but have no idea where ...

David6 by Just Moved In
  • 1529 Views
  • 2 replies
  • 0 kudos

Resolved! Static IPv6

I recently switched to Telus and have run into the issue of my IP address changing regularly. The problem with that is I do a bit of Google Analytics tracking on some websites - I filter out my internal hits on the sites via an IP filter in Google An...

Sam93 by Neighbour
  • 3753 Views
  • 7 replies
  • 0 kudos