Internet & Home Phone
Forum discussion about TELUS Home Services devices, equipment, and solutions.
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Latest topics

Online Gaming

Hey Everyone! Wanted to start a thread for discussion around all things gaming. From PC gaming to consoles, everything and anything about games. Are you #TeamXbox or do you ride with SONY? Did you know that the inaugural TELUS Esports Series is under...

A-B by Community Manager
  • 1139 Views
  • 2 replies
  • 2 kudos

Gmail Migration - New Support Content

Hey everyone, as many of you have noticed, since last year, we’ve been migrating customers to the new TELUS email powered by Google. Providing new benefits, such as: Triple your current storage space from 5 GB to 15 GB Being able to check your email ...

psl by Neighbourhood Alum
  • 10586 Views
  • 61 replies
  • 2 kudos

Boost App showing poor performance

I have Telus Boost set up at home - using 5 routers as my house is quite large. Performance is generally good.A firmware update was done on the boosters a few days ago (Sept 23 2019) - this appeared in the Telus Boost App notifications area. I have n...

On Going Web Mail Problem

Hello fellow forum neighbours. Please don't "gang up on me" for posting this - I feel your pain.My Telus webmail was "hacked about three years ago - Needless to say, it was an absolute nightmare.I switched to a gmail.com account, and have never had a...

Wifi booster setup

When setting up the wifi boosters I go through the instructions and when I’m done I unplug in the Ethernet to one of them and the red might comes on. While the boosters are connections via Ethernet they work fine but once I move one it stops working....

Rc3061 by Just Moved In
  • 1022 Views
  • 1 replies
  • 0 kudos

Webmail currently down in Courtenay, BC

Received a message from Telus that they had a temporary fix for my email on Friday Sep20 p.m. Called back on Sat. and the fellow said they could provide a temporary mailbox with an alias to my original .net address. After 30+ mins on the line he said...

TB1081 by Organizer
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  • 1 replies
  • 0 kudos

Telus as a best network !

I have not seen a more reliable network than telus, we are using telus from a long time, we just got telus optic fibre, the speed is just amazing. Can handle 20 devices on the same time. Good luck to telus optic fibre and making the life better. Most...

Knight by Just Moved In
  • 1155 Views
  • 1 replies
  • 2 kudos

Smart Hub

I have had a smart hub for a little over a year now. In the beginning it worked wonderfully but recently it has started to lag with no real changes being made. What could be causing the issue? Also, is there a major difference between the new style s...

nick1234 by Just Moved In
  • 11215 Views
  • 11 replies
  • 1 kudos