Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Latest topics

Shameful Processing Fee!

TELUS, you no longer have an customer service email to write a comment so now I have to post on a forum? I hope you read this. The new processing fee that you are introducing is shameful for your corporation! The fee will impact the demographic group...

JoanneH by Neighbour
  • 1367 Views
  • 1 replies
  • 1 kudos

crap service

NOT impressed w/ my brand new Telus internet nor w/ optik TV. SLOOOWWW intrnt and constantly needs a reset of ethernet with the windows trbl shooter / it never works well 4 long, must have reset it 3 dozen times and rebooted the modem too and all the...

dgdoor7 by Neighbour
  • 2305 Views
  • 3 replies
  • 0 kudos

Telus Fibre 1.5 installation

Okay finally Telus updated our area and I have installation appointment in 2 weeks. I have some questionHow do I make the subcontractor install an underground "drop cable"? I already told the subcontractor, I prefer underground, instead of cutting a ...

Dan2022 by Neighbour
  • 3439 Views
  • 3 replies
  • 0 kudos

Customize content control

Is there a way I can customize what sort of content to filter out? Right now, it seems that "adult" is the only option. I would like to filter out scammy stuff like miracle cures, get rich secrets, secrets your doctor doesn't want you to know, etc. T...

row by Neighbour
  • 968 Views
  • 1 replies
  • 0 kudos

Wifi sticker cards replacements

Hello,I was wondering if anyone knows where Telus gets the wifi sticker cards made that show the wifi information, it’s same one that is stuck on the side of your modem.I’d like to make a few more and stick them in a few different places in a rental ...

Dgc by Helpful Neighbour
  • 895 Views
  • 0 replies
  • 0 kudos

Internet Speed

We've been paying for Telus 300Mbps for 3 years and have never gotten anywhere near that speed. The router/modem (Telus T3200M) is in the basement and we have a Telus Booster on each floor. We average 85-90 for both download & upload. We've had Telus...

Utility box wraps

Does anyone know what department I need to contact to request the utility box outside my home is either cleaned of graffiti or can have it wrapped? Appreciate any kind responses, Thanks.

jl1988 by Neighbour
  • 3622 Views
  • 4 replies
  • 0 kudos

Home internet

I was using my home internet and everything was fine all of sudden it stopped, i see green lights but no internet connection on the app it shows the my modem is offline. I live in Vancouver Downtown. I did restart my modem 3 times but didn’t work plz...

Salah98 by Neighbour
  • 1288 Views
  • 1 replies
  • 0 kudos
Trending tags