02-21-2023 07:13 PM
02-21-2023 08:01 PM
Contact tech support directly. 1-888-811-2323.
02-28-2023 08:33 PM
What do you mean wifi signal is blue but the internet is red?
You can try to factory reset it then reboot it.
02-28-2023 11:10 PM
A red internet light means it has no connection to Telus. As long as the cables are all still properly connected, that typically involves tech support and/or a repair tech.