I had booked appointment for re-install the smarthome service at my house for 2 times, but no one came and no one call me to let me know if he can come or not. It took around an hour to call them each time to book an appointment or re-schedule.
Hi frodobaggins, Have you tried to choose LAN1 on your router to set it as bridge mode? Then connect port 1 on your router to WAN port on your Asus router. Good luck!