No one comes for smarthome security re-install

[loyalClient]

I had booked appointment for re-install the smarthome service at my house for 2 times, but no one came and no one call me to let me know if he can come or not. 

It took around an hour to call them each time to book an appointment or re-schedule. 

[MelH · Accepted solution]

Hey there, we're terribly sorry to hear about that! I'll be sending you a private message shortly to follow up on this and get you the help you need.