After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
Just renewed a 2 year contract and updated to 1.5. Just had a call with the telus support line - looking to get upgraded to wifi6 hardware from my old aracadyn unit.I was told that I have to pay $150 for installation - objected to that and then sent ...
I'm moving to a home that is 10 mins away, in the same city in BC. When I called Telus to schedule the move (Internet, TV, Home phone), I was told i had to change my home number. WHY???? I know people that moved 400K within BC and were able to keep t...
Why is the Telus communication system so stupid? I get these emails from Telus saying that they urgently need to hear from me and to call 3102255 (no area code). Which is unreachable to me (is it only good inside of BC?).WHY so stupid?
Another question about connecting smart devices requiring a 2.4 GHZ connection. Background- I have several smart devices (Meross smart bulbs, HomePod, Chromecast audio, Google Nest Mini) already hooked up to my WiFi. - WiFi was previously using Smart...
I am looking for a good old-fashioned land line. It worked without internet, cell towers and during power outages. Is this home phone service internet-dependent like so many others?
I followed the Microsoft Windows Central instructions on setting up a Windows 10 FTP server folder on a PC and set the firewall settings on Windows and the Telus T3200M router to port forward (21-22) but can't use the router's IP address because I ha...
The light pairs with no problem. It is detected in the app and by my Alexa integration. The Telus wifi access point sees it on the 2.4GHz band. After 15-30 minutes, I get these messages.Communication with server failed.This light is unavailable.The T...
It was recommended I use #99 on my landline to help with blocking robo calls.The computer generated voice response was this is not available to me with the type of account I hold.I then tried to log on on my laptop/MyTelus and I get the 'eternal spin...
I got an email from an unethical hacker stating that he had hacked my email and had given me a virus. I had been working with an ethical hacker to get my instagram account and now we can't move forward because of this virus. Can telus help with this ...
According to the Connect app, one of my TVs represents 60% of my WiFi usage. This TV is not internet connected and when I click on it, it does not appear as a device. This makes no sense to me, but I am experiencing erratic WiFi speed (upload in part...
