Internet & Home Phone
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Resolved! Telus unreachable phone number

Why is the Telus communication system so stupid? I get these emails from Telus saying that they urgently need to hear from me and to call 3102255 (no area code). Which is unreachable to me (is it only good inside of BC?).WHY so stupid?

Matt3 by Neighbour
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  • 1 replies
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Smart device and 2.4 GHZ

Another question about connecting smart devices requiring a 2.4 GHZ connection. Background- I have several smart devices (Meross smart bulbs, HomePod, Chromecast audio, Google Nest Mini) already hooked up to my WiFi. - WiFi was previously using Smart...

JonoSK by Neighbour
  • 7339 Views
  • 9 replies
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Is home phone internet-dependent?

I am looking for a good old-fashioned land line. It worked without internet, cell towers and during power outages. Is this home phone service internet-dependent like so many others?

tracyp by Neighbour
  • 1840 Views
  • 2 replies
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Philips Wiz A21 Smartlight Keeps Disconnecting

The light pairs with no problem. It is detected in the app and by my Alexa integration. The Telus wifi access point sees it on the 2.4GHz band. After 15-30 minutes, I get these messages.Communication with server failed.This light is unavailable.The T...

Resolved! call control cannot log on

It was recommended I use #99 on my landline to help with blocking robo calls.The computer generated voice response was this is not available to me with the type of account I hold.I then tried to log on on my laptop/MyTelus and I get the 'eternal spin...

Creatrix by Organizer
  • 4797 Views
  • 4 replies
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Resolved! email virus

I got an email from an unethical hacker stating that he had hacked my email and had given me a virus. I had been working with an ethical hacker to get my instagram account and now we can't move forward because of this virus. Can telus help with this ...

ookie by Neighbour
  • 2399 Views
  • 2 replies
  • 0 kudos

WiFi usage according to connect app

According to the Connect app, one of my TVs represents 60% of my WiFi usage. This TV is not internet connected and when I click on it, it does not appear as a device. This makes no sense to me, but I am experiencing erratic WiFi speed (upload in part...

Zte279 hub

I have to login to the 192.168.0.1. To block some of my devices sometime when I have more than 10 connected. Today I blocked an unnamed device and at the same time the website said “Safari cannot open the page because it could not connect to server” ...

Momklein by Neighbour
  • 2685 Views
  • 4 replies
  • 0 kudos
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