After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
Have rec'd a letter from Telus (late Nov 2022) advising that I must upgrade my 3G security system because support of the 3G network is scheduled to be shut down. Am trying to find the sunset date Telus has set for its 3G support. (Have not found spec...
I called for assistance regarding our internet speed. The customer service rep was extremely polite and asked how he could help. I explained that we pay for 300 mbps and our internet is extremely slow and in some cases can't get on for several minute...
Hi Community,I upgraded my home network to 1.5GB and all my hardware to get the 1.5 GB download speed, but no success. I reviewed some posts on the internet (Reddit, Telus, Unifi), but haven't found the solution. Ideally, the internet should work the...
I needed some advice. i've been with Telus for over 2 decades and had a decent experience. I was scheduled for Telus Fiber Migration (from Copper). I had door-to-door reps come to my house in mid-Nov and we agreed to a deal. It would have been Intern...
Hey all,So. I have 1Gbps optik internet, and I have my Xbox Series X hooked up to the MOCA adapter that the Telus tech installed. However. The latency I'm getting is almost always in the 60ms+ range. Are there settings I need to adjust on the modem t...
There's a box, where all the phone connections are, at the end of my street. It is currently unlocked and probably will be all weekend.Why isn't there a number to call in to report something like this?Why would anyone call in only to be put on hold t...
My house was migrated to Telus PureFibre this week. The Telus technicans doing the work were conscientious and capable. I appreciated their work. The existing Actiontec 3200M modem was replaced by a Technicolor FXA5000 gateway bridged to a Technicolo...
Just past the 45 minute mark of waiting to speak to someone.this is absolutely ridiculous. We get charges ridiculous amounts and to boot they suck an extra 1.5 % to use a credit card to pay.seriously looking at other options for my home and mobility ...
Hello everyone, Prior to my PureFibre install I had DSL service going to T3200M modem/router. The latency on that setup was fantastic (I play music online and latency is critical). Since switching over to PureFibre I swear my latency has gotten worse...
Your modems don't have their own wifi? You also conveniently have a service where I can pay an additional $10/month for more boosters.... This is straight extortion, I now have the booster sitting next to the modem which is RIDICULOUS (see picture). ...
