TELUS Neighbourhood

Creatrix

Wow: I am not a 'rusty' internet user butI am stumped: I want to remove my additional channels from my plan and I am going round and round: cannot 'select box' to remove the extra channels and the chat is just a copy of the automatic AI info rvia the...

Creatrix · 02-05-2023

It was recommended I use #99 on my landline to help with blocking robo calls.The computer generated voice response was this is not available to me with the type of account I hold.I then tried to log on on my laptop/MyTelus and I get the 'eternal spin...

Creatrix

Thank you... I did so: I believe this original post was at the end of last year. Any idea as to how to close the inquiry? Cheers

Creatrix

Yup! seems that having a phone number for live tech support is the golden ticket: have to call support and have them handle the removal: Archaic and klutzy for sure!

Creatrix · 07-25-2023

We had the same problem: finally connected with 'real' support: he mentioned is may be a Google question and offered to get back to us in a few days: my email then was working with no follow-up on landline or text: you may have cleared up the mystery...

Creatrix · 02-15-2023

OK Think I figured it out: had to log on to MYTELUS and request it there. Cheers for looking anyway.

Creatrix · 02-15-2023

Hi again Nighthawk: tried both but no go: trying to get a response via the CHAT BOT turned my hair white: any other ideas? or, maybe I just have to pour a cup of coffee and wait for a human tech. SO MANY bogus calls lately especially from 1-800 numb...

TELUS Neighbourhood

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CANNOT ACCESS ADD ON's: !!!!! so frustrated with on line experience

call control cannot log on

Re: CANNOT ACCESS ADD ON's: !!!!! so frustrated with on line experience

Re: CANNOT ACCESS ADD ON's: !!!!! so frustrated with on line experience

Re: Telus email on MacBook broken - connections to host imap.google.com fai

Re: call control cannot log on

Re: call control cannot log on