Internet & Home Phone
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Telus Support Call Back

I appreciate the option to have support call me back instead of having to wait on the phone.However, the purpose of call back is completely defeated when I receive the call back and then I am immediately put ON HOLD (today 15 minutes, previously over...

Steve7 by Organizer
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  • 3 replies
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Internet Configuration Help

Hi, Currently in my home I have the T3200M Router. Telus Techs set it up in the most inconvenient location possible. I currently have A Telus Boost Wi-Fi kit connected to it. I just bought a new router (TP- Link Archer AX10). What would be the best p...

Zylia by Neighbour
  • 2264 Views
  • 3 replies
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Resolved! Using IR remote on Optic TV STB

Hello,I have a Telus Optic TV box model # VIP5662WI'm trying to get a universal remote working with this device, it's a Sofabaton U1 that supports IR but not Bluetooth. Is this possible? I found a device in it's compatible device list, under Arris VI...

jbooth by Neighbour
  • 3399 Views
  • 2 replies
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Resolved! Billing

What is my monthly bill for my wifi

Erik2 by Neighbour
  • 3016 Views
  • 3 replies
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Telus Internet Speed...

Today is 14 July 2022. I am using a wireless ZTE smart hub. Over the past couple of weeks, I have noticed that my connectivity speeds have been deteriorating considerably. It is now slower than my old dial-up service used to be. I want to ask if anyo...

Newbie - Port Forwarding

Hi all, sorry in advance for my lack of knowledge on the subject, but I'm hoping someone here will be willing to try to walk me through port forwarding. I've been researching all morning and am stumped. I have a RainMachine irrigation controller that...

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joe1250 by Neighbour
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  • 4 replies
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Resolved! T3200M Bonded DSL

Just wondering for those with bonded DSL using T3200M if you can see both status of Line 1 and Line 2 on the T3200M Status screen (Internet Services). This is my second T3200M and I can only see status of Line 1 and not Line 2. Clicking it just goes ...

Pidru67 by Neighbour
  • 3145 Views
  • 3 replies
  • 0 kudos
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