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Device names on Connect App

BNB187
Helpful Neighbour
New to Telus.. had my internet installed today. I’ve tried to rename the devices in the Connect app and they keep changing back to a single name on the list. The HOST names are fine but that isn’t what shows up on the list off devices. Makes it quite difficult to set profiles or pause devices.

Any help would be appreciated!

1 ACCEPTED SOLUTION

App did an update and now it’s fine.

View solution in original post

4 REPLIES 4

FuzzyLogic
Community Power User
Community Power User

The only time I saw this happen was when I hit Back instead of Save when I wanted to rename a device.


Just a long time customer hoping to help.

@FuzzyLogicit’s strange I hit save, shows up correctly for a few minutes and then everything on the list changes name back to whatever the boost router is named.?.?.?

FuzzyLogic
Community Power User
Community Power User

Definitely unusual. Maybe reinstall the app?


Just a long time customer hoping to help.

App did an update and now it’s fine.