Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
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I am looking for practical information on how to know if I have set up my computer security package properly (Norton 360 with LifeLock Premium Plus from Telus - sometimes referred to by Telus as: Telus Online Security Ultimate). To me this is all ver...

Mike- by Just Moved In
  • 1 replies
  • 0 kudos

Telus Wi-Fi Hub media server discovery issue

Documenting an issue and possible solution for anyone else with the same, and possibly report a bug. I have the Arcadyan WiFi hub (fw v3.00.21 build02) for PureFibre home internet service. The hub has a USB 3.0 port. It is possible to install a USB s...

Screenshot 2022-02-25 210121.png
sevan by Neighbour
  • 1 replies
  • 0 kudos

Resolved! WIFI 6 is not supported 2.4G ??

Telus technician changed T3200M to wifi6( using PureFibre Network.Then I cannot connect my smart plug or switch used 2.4G network.Telus teller said the wifi6 modem does not support 2.4GI could add 2.4G in my ...

kyesoo1 by Just Moved In
  • 6 replies
  • 0 kudos

Resolved! Moving and Internet promo

Hi.I recently moved to brand new apartment in Burnaby. I heard the apartment has offered to tenant free Telus internet 300 and Opik Tv for a year. Also, they already installed Telus Wifi hub in my suite phone room. In this case, I am so wondering tha...

Gyeongmin by Just Moved In
  • 2 replies
  • 0 kudos

Resolved! slow and weak wifi in large house

so i recently moved in to a house with roommates the modem t3200m is downstairs main floor and my room is 2nd floor on my pc i get a really bad connection (i mainly use it for gaming) and wifi on my phone hardly works i do have a coax cord in my room...

yeeet by Just Moved In
  • 2 replies
  • 0 kudos

Resolved! Converting Basement Tenant to existing Pure Fibre

Dear Group,I am the house owner who has been using Pure Fibre for many years for Internet, Optik and VOIP Home Phone.The fibre comes into the main floor where the T3200M resides and is redistributed throughout the house viaexisting coax cable using t...

MetaBotNot by Friendly Neighbour
  • 4 replies
  • 0 kudos

Deeper Connect

Hi Everyone, I'm new here,I want to install " Deeper Connect" Decentralized VPN and Cybersecurity Hardwarewhat I have now,1- box to change fiber optic to Cat-62- Telus Wi-Fi Hub (I'm not sure it's Model or its Roter )3- my computer, and my Laptop wha...

Majic by Just Moved In
  • 1 replies
  • 0 kudos

Resolved! Static IP address for SonicWall or edge router

Hi Guys,Telus usually offers 5 static ip addresses if requested. But Telus demands Mac address for each static ip address. A SonicWall or edge router has 8 ports. Each has a distinct Mac address. So we can get 5 different static ip addresses for 5 po...

gfang by Organizer
  • 3 replies
  • 0 kudos
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