After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
Telus just sent us a "upgraded modem" we were told ours is out of date. The modem showed up today, and it is the same model number as the one i already have, t3200m. Is this a mistake, or does telus upgrade there modems and give it the same model num...
Hi @DrPacman,Telus technician gave me the NH20A today and installed it successfully. Now the path is:PurFibre ==> Nokia SFP+ ==> NH20A (10G bridge mode) ==> RJ45 10G port ==> CAT8 ==> UDM-SE (RJ45 WAN port 2.5G supported) ==> Switch ==> My PC. My PC ...
The server “imap.telus.net” refused to allow a connection on the default ports. I get this message when configuring my Telus email on a new Mac Studio Ventura 13.0.1
Hello,I reached out to support a couple of days ago regarding incorrect network usage and additional bill. Kunal from support team told me that the issue is been escalated to right team and I will get a response soon from that team but so far I haven...
I have a plex server running on my Telus Fiber. Recently some remote family members have lost access while others have no problem at all. The two remote users are both on Telus fiber with T3500M modems. They can gain access via the cellular network b...
Telus is the most painful company to deal with : contact : troubleshoot : resolve problems, that I have ever encountered. I have been waiting on hold now for over one hour, spoke to 3 representatives and now waiting for a fourth. The entire time I ha...
Hi @DrPacman,I am trying to get the 1.5 GbE download speed from Telus. Currently, I am stuck in 940/940 Mbps. I am using UDM-SE and it only supports 1G/10G SFP+ or 2.5G RJ45.I am looking at the Telus Modem that you mentioned in many posts.nh20a & ONT...
Recently I was charged an extra $55 for exceeding my monthly data but the warning message that I always receive indicates "a maximum of $45". What gives? You’re currently on the Internet 25 XT plan, which means you enjoy 300 GB of included monthly da...
Have rec'd a letter from Telus (late Nov 2022) advising that I must upgrade my 3G security system because support of the 3G network is scheduled to be shut down. Am trying to find the sunset date Telus has set for its 3G support. (Have not found spec...
I called for assistance regarding our internet speed. The customer service rep was extremely polite and asked how he could help. I explained that we pay for 300 mbps and our internet is extremely slow and in some cases can't get on for several minute...
