07-08-2023 11:57 PM
Recevied two texts in a row a week or so back indicating 1) unlimited data in my Smart Hub now, and 2) additional 100 GB data for mobility plan. Things like this . . . I look and dismiss and figure a scam . . .
Anyway, checking my account, well . . . something 'has' happened and its not clear to me just what.
I have a mobility Smart Hub used out in the sticks to internet. 500GB/month at 85/month. I see my current usage, but I also see some '200GB' usage bar (that is zeroed out) that speaks of I'm currently using high speed and when I reach that limit of 200GB, I get unlimited throttled speed data usage.
Waiting on a call from Telus, but I'm hoping that they haven't taken a full data 500GB plan and now divided it into the speed it typically provides and the latter of the 500 a lower speed. Again, its not clear with that and other mumbo jumbo of my iphone and ipad as well.
Anyone have any similar experiences of late??
Thanks
07-10-2023 12:48 PM
Hi @terra3 did you make changes to your plan recently? Sometimes, making changes to rate plan in the middle of a cycle can create discrepancies on the usage.