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Internet plan update notices

terra3
Organizer

Recevied two texts in a row a week or so back indicating 1) unlimited data in my Smart Hub now, and 2) additional 100 GB data for mobility plan.  Things like this . . . I look and dismiss and figure a scam . . . 

 

Anyway, checking my account, well . . . something 'has' happened and its not clear to me just what.

 

I have a mobility Smart Hub used out in the sticks to internet.  500GB/month at 85/month.  I see my current usage, but I also see some '200GB' usage bar (that is zeroed out) that speaks of I'm currently using high speed and when I reach that limit of 200GB, I get unlimited throttled speed data usage.

 

Waiting on a call from Telus, but I'm hoping that they haven't taken a full data 500GB plan and now divided it into the speed it typically provides and the latter of the 500 a lower speed.  Again, its not clear with that and other mumbo jumbo of my iphone and ipad as well.

 

Anyone have any similar experiences of late??

 

Thanks

1 REPLY 1

Fabylous
Neighbourhood Alum
Neighbourhood Alum

Hi @terra3 did you make changes to your plan recently?  Sometimes, making changes to rate plan in the middle of a cycle can create discrepancies on the usage.