After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
My wireless Point to Point consists of Nano Station extender, injector, router and a switch. How do I connect to Telus Smart Hub.
I would like to pay my monthly Telus Internet bill via mailed paper cheque.Could I please have the details of how to pay with this method?Which address to send it to, who to list as the payee, and how to link it to my account etc.Thank you.
Today my zte279 hub keeps restarting its done it 4 time within 5 hours. What can I do to fixThanks
I am trying to determine what services are available at my street address. In so doing, I have learned that Telus has assigned a “made up” service address consisting of the correct street name and number but a different town name and different postal...
I just spent a frustrating 2.5 hours on the phone waiting for and then talking to customer service. (Before that, I tried to get my problem solved on-line.) When the agent(s) spoke to me they were courteous but by the time the call was picked up, I w...
Hey all ! I had YTV for the longest time, but just recently it disappeared from my channels list on the box, but it still shows up on the Telus optik app. And I’m able to view it. I checked the customize my guide section in settings and it’s checked....
Hello TELUS,I am very sorry to tell you that you have a very poor staff and colleagues.Your employee recommended telus best deal plan in a group chat, I chatted with your employee privately and subscribed to telus internet line for a year. After I su...
Our Telus internet connection goes down from time to time. How is this avoided? Duplicate systems? Backup battery?
Hello, I'm NW Edmonton, AB and have lost my internet connection. Anyone else? It seems I can't get a call back for another 2 hours for customer service.
I am trying to set-up parental controls for wifi at bedtime. I understand how to do this in the app but I have a question about timing. Is the day that I select based on the start time or the end time? For example, if I want to block wifi from 11pm S...
