After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
Due to location, we have been stuck with Internet 25 for years. We are super unhappy with it. If I stream YouTube on one device and my child streams on a second device, a third device can't even browse the internet. We're a large family, and we use t...
Background: I moved cities and needed to cancel my internet for a bit. I am on a 2 year agreement with 1 year left.I called Telus and spoke with an agent who gave me the advice of temporarily cancelling my agreement. He said that I would have a 90-da...
Hi, I have the Telus T3200 router in my home that have been setup for few years and everything has been working fine. Recently, I bought a new Asus RT-AX58U which I treat it as a second router. I have connected the AX58U to the LAN port of my Wi-FI e...
I'm attempting to report an underlying issue of ever decreasing reliability of Telus Internet in my area. I would have made a support ticket, however, the home & services button doesn't work(I've waited a few months now for it to be fixed, and it has...
HiCouple of questions and I hope I can explain myself correctly. Currently since my move from Fibre optic to an older house that the best I can get is the T3200 and copper 150/30, I have been using the Wifi booster, but are not happy with the cover. ...
Once a device has been added to my wifi 6 device the MAC address seems to stay for ever. If I do a factory reset and try to add a device back again to the wifi I see the MAC address is already registered on the device so I can add the wifi device aga...
I live in a 5 unit townhouse and there is fibre on the poles in the alley. I’m on the board executive and can speak for the owners.What’s the right process to have the fibre dropped to the building? I’ve tried Telus.com/stratafibre but it just says “...
Found out this afternoon water is pouring from Telus cable pipe, which connects to wire box to the house. No issues of other utilities conduits right beside outside the house.Telus digged and buried the fiber underground to the house several years ag...
Telus has 2 boxes our property. It looks like someone backed into it on one side. Telus sent a technician to fix it, they dug up our grass and changed out the one box to green and left the gray one. I asked that they clean it up and match the boxes a...
Hi, I'm trying to a host Minecraft server with my ASUS router behind the T3200M modem (provided by Telus)Here's what it looks like:T3200M -> ASUS Zen Wifi -> PCAll of these are wired. When I try to host my Minecraft server, people not on the same net...
