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Forum discussion about TELUS Home Services devices, equipment, and solutions.
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Online Gaming

Hey Everyone! Wanted to start a thread for discussion around all things gaming. From PC gaming to consoles, everything and anything about games. Are you #TeamXbox or do you ride with SONY? Did you know that the inaugural TELUS Esports Series is under...

A-B by Community Manager
  • 2474 Views
  • 4 replies
  • 3 kudos

Google Maps - How to solve Organization Administrator issue

Hey everyone! We’ve noticed a few threads pop up from customers having trouble getting access to their Personal Google account data (Google Drive, Docs, Sheets, Photos, YouTube, etc.). This issue is typically caused by an error known as “conflicting ...

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cpantelis by TELUS Employee
  • 18951 Views
  • 21 replies
  • 4 kudos

Gmail Migration - New Support Content

Hey everyone, as many of you have noticed, since last year, we’ve been migrating customers to the new TELUS email powered by Google. Providing new benefits, such as: Triple your current storage space from 5 GB to 15 GB Being able to check your email ...

psl by Neighbourhood Alum
  • 17774 Views
  • 66 replies
  • 2 kudos

Resolved! Considering switching back to shaw.... need some advice

We were long time Shaw subscribers and were happy with the service until we moved last year. In our new neighbourhood, the shaw internet was not very good and would really bog down during peak hours. Fortunately (I thought) Telus pulled fiber to our ...

Brian9 by Connector
  • 9477 Views
  • 20 replies
  • 0 kudos

Resolved! WiFi Boost Solicitation email

I received an email from Telus saying that you wanted to give a set of the Boost devices. Nowhere in the email did it say anything about cost so now that I have recieved these is there a charge consistent with what you display online for these or am ...

Wifi Issues - Internet 150 Bonded

I'm currently having serious issues with my WiFi connectivity. The internet connection frequently drops out on my T3200M router with the orange light turning on for five minutes or so before things go back to normal. Even when the internet is working...

Pure Fibre install

Hi, So I am thinking about switching over from Shaw to pure fibre. I live in a 3 floor town home with the office being on the 3rd floor. When they install the fibre modem can this be installed on the 3rd floor so i am able to hardwire the router and ...

stan85 by Just Moved In
  • 2428 Views
  • 7 replies
  • 0 kudos

Resolved! Telus Wi-Fi Hub Specs

Hey everyone, I just upgraded to Gigabit internet today but I’m not thrilled with my T3200. Dots anyone know the specs of the new Wi-Fi Hub (especially if it’s Wifi6)? There’s very little into it there and nothing I can see on Arcadyan’s website.@Bra...