Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
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Resolved! Cancel new activation

Hello, my aunt just signed up for the Telus fibre internet $89 promo last night. Now she wants to cancel. Is it still possible to cancel the day after without getting penalty fees? She has yet to install any modems or registered her account.Thanks!

Jh01 by Just Moved In
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download speed

I just set up this account for (TELUS fibre-optic High Speed) internet service. I get 800k download speed. This is the same speed as the free internet at the library.

costumer by Neighbour
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Resolved! download speed

I just set up an account for fibre-optic internet connection/service. I get 800k download speed. This is the same speed what the library provides as free internet.

costumer by Neighbour
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Lagging Wi-Fi

Hey folks so I have literally read threw everything and tried everything to make this slow lagging Wi-Fi betterMy hubby says they have a plan better than 75 but I can’t find it any where.. I did the Wi-Fi booster thingy and it’s still brutal… any sug...

Adding an additional line to a rural plan

Hey there, I find myself streaming online a lot nowadays and have been using a shared internet plan in the current home I'm living in. lately I've found the internet really bad and I suspect that is due to the excessive band width.My question is how ...

TeusFlips by Just Moved In
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Resolved! Getting installation setup from abroad

Hi, I'm moving my family to Victoria, BC from the UK in April and need to make sure I have internet set up pretty much on arrival due to being a remote worker. I have an house secured already with a rental agreement in place. Has anyone else had to d...

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