Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
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Call control for Smart Ring

I have call control set up on our main line, but still receive spam calls on the Smart Ring #. Does anyone know how to add the call control feature to a smart ring line?

CZ_1 by Just Moved In
  • 1 replies
  • 0 kudos

"home wifi network"

I have never been able to access my boosters or change my network password. Every time I go into the app, it says these features are only available on your home network. I'm on my home network.I've done the reset wifi hub, reset phone, clear cache on...

Krage by Just Moved In
  • 1 replies
  • 0 kudos

Resolved! Actiontec V1000H Port Forwarding Troubles

I want to set up a game server for my friends and I to play on; Specifically for a Source game. I’m on Windows 11, using an Actiontec V1000H router, and have tried following the instructions from these two sites to setup up the server with port forwa...

Jimian by Friendly Neighbour
  • 8 replies
  • 0 kudos

Smart Steering can NOT be turned off - Arcadyan Boost 2.0

I recently got Telus and they installed a Technicolor FXA5000 network access hub and Arcadyan Boost 2.0 Wifi modems.The modems do NOT have the functionality to disable 'smart steering' OR enable 2.4Ghz Wifi. (That was tried on the admin portal Login)...

kenny_lkg by Just Moved In
  • 1 replies
  • 1 kudos

Remove an anchor cable of the utility pole

There is an anchor cable of the Telus' utility pole infront of my new coach house. The city ask me to contact Telus to remove it through strenghen the utility pole with a better solution. The Telus local technician says it's not his business. He will...

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renzi829 by Friendly Neighbour
  • 15 replies
  • 0 kudos

copyright infringement?

My son has been playing World of Warcraft for years and the odd time I would get an email from [email protected] about a copyright infringement related to a specific time for WoW, which I called Telus about, and they said they did not email...

Jeff2022 by Neighbour
  • 4 replies
  • 0 kudos

My laptop can't find my modem

just got fibre installed a few days ago. I got everything connected to the internet wirelessly, but my laptop can't seem to show my modem! I'm running windows 10. It show's my neighbours telus wireless networks fine, just not mine!


Internet using Eero

Okay this will be a rather long question, but would appreciate any suggestions. I am moving from a house that has cat 5 outlets in every room to a house that has no cat 5. It does have coax to all the TV's and I understand they can use MOCA adapters ...

PL by Advisor
  • 1 replies
  • 0 kudos
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