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Damage to my garage pad from tour fiber optik installation

Just Moved In
This has been going on for 5 years!!!!
You guys dug all around the cable box for the install and that box is 8 inches away from my garage pad. When they dug all around it and did not backfill it properly, my garage pad has sunk 8 inches from your crew. So now the city rep said you guys we’re finally your damages, then I see on the news CTV that you guys are now refusing to fix what tour crew did!!! Can someone come look at the crap work that was done or do I just get a lawyer and start a class action law suit?

Neighbourhood Alum
Neighbourhood Alum

Hello @Bigasabull we take these situation very seriously.  Let me send you a private message and see how we can address this situation as soon as possible.  Thank you