Internet & Home Phone
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PureFiber GIG To ONT to Nighthawk AX12 and IPV6

New to telus To prepare for upcoming install , anyone have a similar set up not using Telus own modem/wifi router just the ONT to a third party router.also if the IPV6 WAn set up could be done via the router auto setup or there are specific values ha...

Speeds through a Booster

Have 1Gig internet , my question is about a booster , I have a booster hardwired from modem it runs to the other side of my house, was wondering what strength of signal should I get from a hardwired booster ? Speed Testing on a new iPad Pro

Miker1 by Neighbour
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  • 6 replies
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Resolved! Boost expansion

I am having trouble Cherri g a good connection for my expansion boost. It keeps telling me to move closer to the modem, but my first boost is plugged into modem, 2nd one is about 20’ from the 1st with excellent connection, then this expansion one is ...

LHR by Neighbour
  • 1850 Views
  • 2 replies
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How to test ethernet switch?

HiI hooked up a simple Netgear switch to allow me to run lines to each of my optic boxes and to wifi boosters. When I turned it all on my whole system when down - no wifi, no tv - nothing - wife not happy - but when I disconnected the switch all came...

Frznrth by Organizer
  • 8218 Views
  • 17 replies
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MS Outlook 365 Issues After Migration to Google

I have transitioned OK. However there are a few annoying new problems when using Outlook as a mail client: 1. All mail in Sent Mail folder is duplicated2. Mail in Sent Mail folder is highlighted as "Unread" It can be fixed by "Mark as Read" but this ...

Kenc by Organizer
  • 3168 Views
  • 3 replies
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Resolved! Issues with Arcadian Wi-Fi Hub

Hey guy...been having a couple of odd issues with my Wi-Fi hub, and wondering if anyone has any suggestions.1) I haven’t been able to run a speed test in the My Wi-Fi app for about a week.2) I was trying to watching something on Crave on my iPhone to...

Resolved! Help needed! Tech Savvy kids & wifi

I have parental controls set up on my modem. My daughter has figured out a work around. She resets the modem to default then unplugs the printer ethernet cable and plugs it into her laptop. She gets full internet access and the rest of us are knocked...

amam by Organizer
  • 9652 Views
  • 13 replies
  • 0 kudos

Frequent Internet Disconnection

I have Internet 50 with double-bonded connection. My internet disconnects several times everyday. Telus Technicians have visited me a number of times and now they have given up. Apparently, my service cannot get any better, that is what I have been t...

AKumar by Organizer
  • 1765 Views
  • 1 replies
  • 0 kudos
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