Internet & Home Phone
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Upgrading my landlords plan.

I rent a room in the basement a house. The current Telus internet is very weak. Is it possible to have their plan upgraded (with their permission) and to have a second router installed in the basement? I guess the question is would they have to start...

Resolved! Is PureFibre 300/300 really at least 300Mbps

Last month I upgraded from PureFibre Internet 150/150 to PureFibre Internet 300/300.The Telus My Wi-Fi App speed test with 150/150 consistently showed download speeds of 179-185Mbps and upload speeds 171-185MbpsHowever my 300/300 plan only gets 262-2...

BPcalg by Friendly Neighbour
  • 9142 Views
  • 7 replies
  • 1 kudos

Ashcroft internet

We have slow and intermittent internet also Telus promised no overage charges during COVID but they charged me

Router stuffed in closet. Poor signal through condo

I have spoken to a few different people at telus now to say how i have terrible network performance. I have telus gigabit plan and have a network closest installed in my condo. the problem with this is that the previous tenent had taken the ONT devic...

Resolved! Switching from Shaw to Telus

Hi. Used to be a Telus subscriber but wanted to cut costs a little so I went with Shaw tv and internet, however not too happy with internet speed. Only 2 of us in the household so maybe half dozen devices, should I get a ‘better’ router or is the sup...

robertj by Neighbour
  • 1983 Views
  • 1 replies
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Good by Security.

"Your Norton Security and VPN services are expiring soon" Telus is not raising prises, the just move the free virus protection into a payed service. Pay or take your chances.

Just_LH by Ambassador
  • 5009 Views
  • 5 replies
  • 0 kudos

Migration to Google

I opened my now Google email last week. How long does it take for previous Telus emails to migrate?

Fran2 by Neighbour
  • 5085 Views
  • 5 replies
  • 0 kudos

ARP Cache Poisoning Attack

Hi, my antivirus keeps telling me that:"A computer on the network is sending malicious traffic. This can be an attempt to attack your computer"Based on the IP and MAC address of the source of this "attacks" I determined it's coming from a Telus wirel...

Kronos by Organizer
  • 1404 Views
  • 0 replies
  • 0 kudos

Not in service messages

telus changed me to fibre optics last week and since then, people calling me on my land line are getting “not in service or this number is not assigned messages”. This does not happen every time someone calls, as I have been receiving some calls. It ...

JD2 by Neighbour
  • 4594 Views
  • 2 replies
  • 0 kudos
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