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Ducky7731
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Joined 5 years ago
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Re: Fiber Availability
Problem has been solved, the issue was on telus's end, they verified that my house is setup for fiber already, but for what ever reason just kept showing up on there end as no service available. I finally have my install scheduled, and everything is good to go now. Thanks for all the help14KViews0likes1CommentRe: Fiber Availability
There is a telus pipe that's marked, it's on the side of my house as well, and its just capped on the end I don't no if that's what they use to run the fiber through. But I got a hold of billing and they are escalating the issue, and will call me back in 24-48 hours.15KViews0likes3CommentsRe: Fiber Availability
I don't see any cables, there is a shaw and telus box on the side of the house and the telus box has nothing in it. I'll try calling them again, it would seem weird if they just skipped over the house while they did the entire neighbourhood as I never said to our builder or telus I didn't want fiber.14KViews0likes9CommentsRe: Fiber Availability
It's a new house built last year, I even received a pamphlet from our builder for telus when we bought the house but was under contract with Shaw at the time. When my contract expired I tried signing up with telus but they keep telling me it's not available. My neighbours on both sides of me have telus, and our homes were finished around the same time.15KViews0likes12CommentsFiber Availability
Has anyone had any issues with telus not being able to locate your address. I recently moved into a new house in a newer neighbourhood, fiber is available as telus has signs posted around the neighbourhood, and I've received flyers, I've also asked my neighbours who all have telus fiber, but for whatever reason my address comes up with fiber is not available in your area. When I've called telus about this they just tell me the same thing that fiber is not available and to try again in a few months, as my address comes up as service not available.Solved15KViews0likes18Comments