Internet & Home Phone
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Resolved! Forced landline forfeiture

In the event of a natural disaster, landline copper can be powered indefinitely via batteries and a backup generator from the central office (CO). As a previous member of the provincial PEP (Provincial Emergency Preparedness) team, I take this very s...

zzyzyman by Friendly Neighbour
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Weak home internet

We are in Southern Alberta, and our home internet only gets one bar. How can I increase the strength?

McKee by Neighbour
  • 1108 Views
  • 0 replies
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My Wi-Fi App Notification

Greetings, I tried posting here, but the forum is giving an error message, so I posted it in Reddit instead: https://www.reddit.com/r/telus/comments/lrpfmv/my_wifi_app_notification/ Shane.

Shane by Leader
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Resolved! Help in removing an Alcatel-Lucent ONT

Hi there, Telus had installed this terminal when I first signed up for their fiber services. It is located in a small network cabinet where all the the drops terminate, pictured below: I need to move this device down by about 3 inches to make room fo...

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Resolved! Gmail migration- is Google Drive access included?

Hello all Does the Gmail migration include access to other Google tools- Drive, Docs, Sheets, etc.? When I try to log into Google Drive with my "Telus" credentials, I get the following messge:We are sorry, but you do not have access to Google Docs. P...

Resolved! My Wi-Fi app issue with home Wi-Fi

My Wi-Fi app is showing I'm not connected to my home Wi-Fi.When opening the app, I can no longer see my boosters. The only option there is to 'add booster'When clicking on that i get the message:"This feature is only available when you're connected t...

BartF by Neighbour
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  • 1 replies
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Boost Wi-Fi with T3200m in other room

I have Telus Fibre and my ONT and T3200M router/modem are located in my Family Room where my main TV is located. The Optik PVR is ethernet connected. The Wifi is poor in the living room, and I am thinking about getting a Boost WiFi to help fix that. ...

KB123 by Organizer
  • 1741 Views
  • 1 replies
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Printer connection

We had a new modem connected a few months ago and ever since then our wireless printer will not connect. Any suggestions?

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