After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
Hi, I just have an installation team that installed two things for 1Gb fibre: a flat white box they called a "brain" (has no labels) and a white, cylinder-looking WiFi device (has WiFi and admin passwords on it) The symptom is exactly as here: https:...
Hello I have just had optic installed. I have a router/modem in the garage. Technicolor FXA 5000I have 3 set top boxes hooked up by the Moca connectors. I also have the main booster hooked up by a Moca connector. The second booster has no ethernet co...
We recently bought a property and it is serviced by Telus optic as a previous owner use your service. The overhead telus internet line goes over an area that I want to put a trampoline and the overhead line is in the way. The Hydro used to follow thi...
Hi, I am helping a friend setting up a new Synology NAS. It is a DS220j. I was able to setup the NAS in my own house. Now when I bring it to my friend's house and plug it to the router, it turns on, acquires an IP address but it is impossible to conn...
Hello. I just got a job at Rogers. The role is completely work from home and they will be providing me with all equipments. But they have one condition, which is that the internet must be from a hardwired connection and to connect the laptop via ethe...
I've asked for the door to door harrassment to stop but it never does. Is there a reliable way beyond just asking them to remove me from their list? I'm happy with my service. I'll call you if I'm not.
I came across a good previously used V1000N modem-router. Can these be repurposed for use as a wifi extender off an existing T3200 modem-router?
We currently have full Telus fibre service including T3200m modem/router and WEB6000Q ('wifi plus' extender) to another part of our long rancher. Works well, especially with Smartsteering feature. But we are unable to receive wifi in the more remote ...
Hello, I currently have SHAW internet service at my location. I'd like to know if I could add Telus internet at same location as well. Thanks
This has happened to me a bunch of times now, including today… wait time is over an hour (no surprise) so I request a call back. Problem is, when I get the call back and given option to press 1 to accept, it doesn’t recognize it!!! I keep pushing one...
