Internet & Home Phone
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Resolved! Internet drops off

I have a new iPad Pro. The Internet continually drops off. I contacted Telus and They checked my Internet connection and said there’s nothing wrong with my modem etc. I contacted Apple and they sent me to an Apple store and they checked the iPad Pro ...

New Smart Hub (Rural Internet)?

For those who have the new Smart Hub, is there really any changes to the service or hardware vs the old one? I'm still using the old ZTE device and I don't see the need to order the new one if there's no meaningful changes AND you need a Telus tech t...

J_Y117 by Organizer
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Resolved! Cancel new activation

Hello, my aunt just signed up for the Telus fibre internet $89 promo last night. Now she wants to cancel. Is it still possible to cancel the day after without getting penalty fees? She has yet to install any modems or registered her account.Thanks!

Jh01 by Just Moved In
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download speed

I just set up this account for (TELUS fibre-optic High Speed) internet service. I get 800k download speed. This is the same speed as the free internet at the library.

costumer by Neighbour
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Resolved! download speed

I just set up an account for fibre-optic internet connection/service. I get 800k download speed. This is the same speed what the library provides as free internet.

costumer by Neighbour
  • 1243 Views
  • 2 replies
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Lagging Wi-Fi

Hey folks so I have literally read threw everything and tried everything to make this slow lagging Wi-Fi betterMy hubby says they have a plan better than 75 but I can’t find it any where.. I did the Wi-Fi booster thingy and it’s still brutal… any sug...

Adding an additional line to a rural plan

Hey there, I find myself streaming online a lot nowadays and have been using a shared internet plan in the current home I'm living in. lately I've found the internet really bad and I suspect that is due to the excessive band width.My question is how ...

TeusFlips by Just Moved In
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