Internet & Home Phone
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Unable to access some websites

I have been having a strange issue where I am not able to connect to some internet services. This occurs randomly every few days and lasts for a few hours.Some of the things that do not work include my Alexa devices, my smart light switches, some Rin...

Bcoats by Neighbour
  • 5623 Views
  • 7 replies
  • 0 kudos

Resolved! Port Forwarding - port open but no traffic moves?

Hi there. I have a device inside my LAN that is answering on port 8080. I can connect to it at 192.168.1.xx from elsewhere within the LAN and the service is there and working. Then I forwarded inbound WAN connections and set the rules for both TCP an...

brydiver by Neighbour
  • 4256 Views
  • 3 replies
  • 0 kudos

Wi-Fi dropping whenTV turned on

Periodically When I turn on the TV connected to PVR that is Ethernet to the gateway, we lose wi-go or internet. We have boost extenders to improve reception in the office.We have a fibre connection and TV works when this happens.Any ideas on what hap...

rdsims by Neighbour
  • 1465 Views
  • 2 replies
  • 0 kudos

How to access router settings

Hey everyone!I'm just wondering how I can access my router settings?I have a WiFi light that needs a 2.4 GHz signal to connect, but for some reason it's not connecting, even though I think I have smart steering on my router.I'm trying to access my ro...

Online Security Added onto Bill

Wondering if anyone else has had this issue... I had an 'online security' charge on my bill for Norton Antivirus (a service that I have never used)... unfortunately, for the last two years.I didn't notice since the bill was essentially the same as wh...

maddie01 by Neighbour
  • 1461 Views
  • 1 replies
  • 1 kudos

NH20A - How to disable full bridge mode?

I set the NH20A to full bridge mode while testing a 3rd party router (that I learned is faulty). Now I am trying to log back into the modem (or whatever the bleep this restrictive piece of junk is) so that I can shut off the bridge mode setting. I am...

BuddyBren by Friendly Neighbour
  • 6478 Views
  • 8 replies
  • 0 kudos

House Pre-wired Ethernet Outlets not working

Our house has pre-wired ethernet cables and outlet/ports in the wall (Figure 4). Only 3 of them work, and I'm trying to get one of the others working. Two of the working ones is in the same outlet plate, so similar to Figure 4, but with 2 blue outlet...

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Telus 5G line install - worksite is unlocked and danger

It's concerning to see how many posts there are on this page, reporting issues with the 5g line install in so many Calgary neighborhoods. Thankfully work has FINALLY come to an end in Beddington Heights however, but there have been many many poor job...

canaus by Neighbour
  • 1064 Views
  • 1 replies
  • 0 kudos
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