Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
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Resolved! Smart Hub - How can I extend my signal?

I recently switched my internet to Smart Hub. I would like to extend my signal as I have a 3 story house. For my old account, I had ordered and used mesh wifi extenders....Is it possible to use them with Smart Hub? Maybe with ip address or an externa...

TexasSage by Just Moved In
  • 1 replies
  • 0 kudos

Using moca adapters

Hi there, I was thinking of a way to get another access point with a wired connection on the top floor of my house. The best way I could think of doing it since I don't have ethernet ports in my house was to use the coax port in the upstairs master. ...

lking by Just Moved In
  • 1 replies
  • 0 kudos

Resolved! Internet not able to be set up?

I recently moved into a duplex which has a legally registered basement and the main floor on each side. There is one fiber optic cable coming into our side of the duplex which is plugged into an ONT that has 4 ports on it. The basement tenant has a m...

Noah_mc by Just Moved In
  • 1 replies
  • 0 kudos

Graffiti - East Vancouver

Hello! I would like to report some graffiti on a beige Telus box near the corner of Culloden and East 35th in Vancouver. Specifically, the box is located on the east side of Culloden and between 35th and 36th Avenue. Many thanks and regards,KJ

kj2021 by Just Moved In
  • 0 replies
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Resolved! SMTP server is this still working my mail server stopped is the sever now so how would this work with email***** because I can’t seem to get it to work

high ping when gaming with high speed internet

whenever i play call of duty warzone i get around a 70 ping with 200 download and upload speed. I play with my friend and he lives in the same area as me and he gets around 25 ping with 100 download speed. I've reset my router and also have used wire...

Sekhon by Just Moved In
  • 0 replies
  • 0 kudos

UK VPN stopped connecting on Arcadyan Fibre

I have been using an Arcadyan fibre modem for a while. For years up until May 21 (both on Shaw previously and then subsequently on Telus fibre), I have been successfully connecting to a VPN in UK, without any issues. On May 22, 2021 that changed! Now...

Trev4 by Neighbour
  • 3 replies
  • 0 kudos
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