Internet & Home Phone
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Telus Wi-Fi B20T AP/Booster Guest Network

As part of new PureFibre residential service, I was given a Telus Wi-Fi Model B20T access point/"booster". On its System Information page it says it's a "Technicolor EWH1350TLU".On its Wireless configuration page it shows a "Guest" network, which is ...

NVDude by Neighbour
  • 4 replies
  • 0 kudos

Pure Fiber Install

Just wondering if a Telus technician needs access to the inside of my house to complete the fibre optic installation. Only Telus service we have is phone (landline and mobile) and we have a communication box set up on the exterior of our house. We ha...

kyc by Just Moved In
  • 3 replies
  • 1 kudos

Resolved! In game ping

Hi there, just have been having a issue with this for a while now and I have done a bunch to try and fix this problem. I'm a PC gamer and I currently get an in game ping of around 90-100 in my games I play. The odd game might be down to about 80's bu...

Vandallay by Just Moved In
  • 2 replies
  • 0 kudos


How do I (and other residents,) lobby for access to Telus internet and TV services for our 20 unit building - and ultimately for the wider community ? As a long-time Telus customer, in more than one location, I was satisfied with the service we recei...

6160 by Just Moved In
  • 1 replies
  • 0 kudos

Resolved! Change my wifi router

Hey, I was wondering if it was possible to plug a switch into the fiber optic terminal. To this switch I would add the T3200M router supplied as standard and another router purchased on amazon. Can I make this change, if so which router would you adv...

Ticharlo by Just Moved In
  • 1 replies
  • 0 kudos

Resolved! Telus Smart Hub Modem/Router

Hello Everyone:I'm wondering if you already have the modem/router and would like to get the Smart Hub internet services, can you sign up without a contract? And just use your own Telus Modem/Router and pay month to month? The modem/router is the ZTE ...


Smart Steering Can be an issue with Screen Mirroring

Hi everyone. Just thought I'd share some experience. In trying to screen mirror between my Android phone and Windows PC, despite some levels of connectivity between the two, screen mirroring (or casting) would not work. Turned-out the culprit was Sma...

egombrich by Just Moved In
  • 0 replies
  • 0 kudos

Resolved! Telus email accounts

When I agreed to Telus home services I considered the fact I am currently running five Telus mobility accounts and home security, so Telus home internet, fibre optics, and television seemed like a logical choice. One specific question I did have was ...

VernH by Just Moved In
  • 8 replies
  • 0 kudos

Resolved! Does Telus issue new modems?

I've been stuck with inconsistent speeds that is much worse than what was listed in my plan. I tried moving the modem to different places in the house and contacted support. I assume it's due to an older modem, as I'm using an Actiontec V1000H modem ...

jn-163 by Just Moved In
  • 2 replies
  • 0 kudos

Resolved! Telus Blocking .ml domains

I have a couple of domains ending in .ml that I've been using for the past year or so. Here are some examples: I got these domains from Freenom, and they have worked perfe...

Krish by Just Moved In
  • 2 replies
  • 0 kudos
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