Internet & Home Phone
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Wi-Fi 6 boost

Once a device has been added to my wifi 6 device the MAC address seems to stay for ever. If I do a factory reset and try to add a device back again to the wifi I see the MAC address is already registered on the device so I can add the wifi device aga...

Peterv by Neighbour
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  • 1 replies
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Process for fibre drop

I live in a 5 unit townhouse and there is fibre on the poles in the alley. I’m on the board executive and can speak for the owners.What’s the right process to have the fibre dropped to the building? I’ve tried Telus.com/stratafibre but it just says “...

Mitch-G by Neighbour
  • 3640 Views
  • 5 replies
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Telus box on property

Telus has 2 boxes our property. It looks like someone backed into it on one side. Telus sent a technician to fix it, they dug up our grass and changed out the one box to green and left the gray one. I asked that they clean it up and match the boxes a...

Port Forwarding - Port not opened

Hi, I'm trying to a host Minecraft server with my ASUS router behind the T3200M modem (provided by Telus)Here's what it looks like:T3200M -> ASUS Zen Wifi -> PCAll of these are wired. When I try to host my Minecraft server, people not on the same net...

Kief by Organizer
  • 11117 Views
  • 19 replies
  • 0 kudos

No hardline

Why will TELUS not install hard lines to country residential estates? Your salesmen seem to be unaware of the issue and promise all kinds of deals and goodies, then walk away with a sheepish look and an "I'll look into it" comment only to never be se...

walkeri1 by Neighbour
  • 1798 Views
  • 2 replies
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Resolved! Does Telus Boost wifi support Ethernet wired backhaul?

I’m thinking about setting up a mesh network in my new house. My house has Ethernet ports wired into every room. With that, I’m looking to set up a mesh network that leverages wired back haul so the speeds are consistent and max speed no matter how f...

Copper Loyalty

Just renewed my tv/internet and got an interesting discount. $50 a month copper loyalty credit as there is no fibre available in my neighborhood.

Why does it take so long for fiber to be available?

Fiber was installed on the poles in my area in 2019, I have been asking since then to be connected to it. Latest reply was "There isn't a Network Access Point to hook up to".I am in Spallumcheen, yes, it is rural, but there are neighbourhoods even mo...

Heretic by Organizer
  • 1005 Views
  • 1 replies
  • 0 kudos

Resolved! Telus Email

How to not have ( all mail ) not keep copy's of all the mail. If you delete the all mail you delete all mail in your folders drafts etc. in box.

polecat by All-Star
  • 2026 Views
  • 1 replies
  • 0 kudos
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