After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
How do I contact telus customer support without talking to the bot or waiting on hold for >1 hour during business hours? I am a full time working physician, I will never have time during business hours to wait >1hr. The [email protected] is no longer...
I was previously able to login via 192.168.1.41 and switch my Wi-Fi on and off. Then I unplugged the Booster and must have messed something up. Now this domain just times out, can't even get to the login page. I also tried 192.168.1.254 but the usern...
My wifi has been slowing down, and lately it seems some devices aren’t getting wifi at all. Now this pop up is appearing when I try to access the network, and if I click the cancel button in the top right I have the options “use this network without ...
Telus just sent us a "upgraded modem" we were told ours is out of date. The modem showed up today, and it is the same model number as the one i already have, t3200m. Is this a mistake, or does telus upgrade there modems and give it the same model num...
Hi @DrPacman,Telus technician gave me the NH20A today and installed it successfully. Now the path is:PurFibre ==> Nokia SFP+ ==> NH20A (10G bridge mode) ==> RJ45 10G port ==> CAT8 ==> UDM-SE (RJ45 WAN port 2.5G supported) ==> Switch ==> My PC. My PC ...
The server “imap.telus.net” refused to allow a connection on the default ports. I get this message when configuring my Telus email on a new Mac Studio Ventura 13.0.1
Hello,I reached out to support a couple of days ago regarding incorrect network usage and additional bill. Kunal from support team told me that the issue is been escalated to right team and I will get a response soon from that team but so far I haven...
I have a plex server running on my Telus Fiber. Recently some remote family members have lost access while others have no problem at all. The two remote users are both on Telus fiber with T3500M modems. They can gain access via the cellular network b...
Telus is the most painful company to deal with : contact : troubleshoot : resolve problems, that I have ever encountered. I have been waiting on hold now for over one hour, spoke to 3 representatives and now waiting for a fourth. The entire time I ha...
Hi @DrPacman,I am trying to get the 1.5 GbE download speed from Telus. Currently, I am stuck in 940/940 Mbps. I am using UDM-SE and it only supports 1G/10G SFP+ or 2.5G RJ45.I am looking at the Telus Modem that you mentioned in many posts.nh20a & ONT...
