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Telus Intermet serice agreement issue

Just Moved In



please advice and point me in right direction of what to do in this case.


i found someone offering a good deal on marketplace for telus internet.

so i talked to guy and got the internet connection (so far good)


then i recieved service agreement but price was not what was promised so i talked to him and he assured withing couple days i will get another agreement with all the cost as we discussed.

now i have been talking to him many times since and havent recieved any changes in agreement. 


the cost on current agreement is way too high. and i dont see the person helping me out in getting the promised rates. what should be my next steps ?


please help and advice.




Community Power User
Community Power User

“on marketplace”

To my knowledge, Telus does not sell through (Facebook) marketplace. 
If the costs are too high, cancel during your trial period.

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Just Moved In
Telus has authorised sales representatives/ small businesses (3rd party vendors) who advertise on marketplace and not Telus directly.