Internet & Home Phone
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Resolved! Admin password not working on B21a

Hi, we recently had Telus fibre internet installed by a Telus installer and it consisted of a fibre modem and a B21a booster hub. After he left I followed the instructions on the Telus Connect app for self install, skipping the installation setup as ...

Win57 by Neighbour
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  • 1 replies
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Escalating an internet outage

I have an internet outage (seems related to the Nokia modem handling the finer that comes into my house) and a technician needs to come to fix the issue. Problem is , there are no technicians available and the earliest one can come is in 7 days !!! B...

Rbe by Neighbour
  • 1066 Views
  • 1 replies
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DynDNS with Webcall URL

Hello, I have a Technicolor FXA5000 and I setup dyndns a few months ago and i'm pretty sure I used a Webcall URL but i can't for the life of me remember were I entered the URL. If anyone has setup dyndns this way please let me know.

bradlyks by Neighbour
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  • 2 replies
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Resolved! GUEST network

Hello,Is it true that virus on devices connected to the GUEST network won't affect devices connected to the main (ethernet) network?I have Actiontec T3200MThank you.

jlijli by Organizer
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  • 2 replies
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Resolved! What do do with a Actiontec6000q

Upgraded to TelusFibre. I help on to the wifi+ device until i moved all my devices over to the new SSID. Now I have this and I'm told Telus doesn't want it back. Should I just drop it off at e-waste recycling or give it away?

kevintbc by Neighbour
  • 1218 Views
  • 1 replies
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Resolved! IP Address -Internet

What are your thoughts on dynamic or static ip address configuration for modems or routers?Can Internet work with dynamic or static ip address?Will internet work for residential or business modems?

Anonymous by Not applicable
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  • 5 replies
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Adding Google NEST wifi hub direct from Telus Modum

I recently got a Telus fibre installation.1. There's a wired connection from the Telus modem to my NEST WiFi hub.2. I also have a direct wired connection from the Telus modem to my PC.All devices, whether connected via WiFi or Ethernet, have internet...

Ludwig by Neighbour
  • 1610 Views
  • 1 replies
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API for router to disconnect a device

Greetings! I want to control the screen time for my 5-year-old. One of the agreements is to rest the eyes for a while after some minutes of watching the iPad. I want to disconnect and connect the device (iPad) after triggers to enforce this. I notice...

qhwa by Friendly Neighbour
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  • 3 replies
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97 year old has services disconnected due to Telus error

After ‘harassing’’ my dad to migrate his Telus landline and internet from copper to fibre optic cable, my dad set up an appointment. No technician arrived for the appointment so another appointment was set up with the same result. The third appointme...

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