Internet & Home Phone
Forum discussion about TELUS Home Services devices, equipment, and solutions.
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Online Gaming

Hey Everyone! Wanted to start a thread for discussion around all things gaming. From PC gaming to consoles, everything and anything about games. Are you #TeamXbox or do you ride with SONY? Did you know that the inaugural TELUS Esports Series is under...

A-B by Community Manager
  • 866 Views
  • 2 replies
  • 2 kudos

Gmail Migration - New Support Content

Hey everyone, as many of you have noticed, since last year, we’ve been migrating customers to the new TELUS email powered by Google. Providing new benefits, such as: Triple your current storage space from 5 GB to 15 GB Being able to check your email ...

psl by Neighbourhood Alum
  • 8745 Views
  • 61 replies
  • 2 kudos

Samsung hw-f355 soundbar

Last time I had optik tv years ago it could control my soundbar. Just went back to optik tv and the new slimline 2 remote codes don't work. I've never had a problem with my shaw remote controlling it. What's the fix?

Trw by Just Moved In
  • 483 Views
  • 0 replies
  • 0 kudos

Boost Devices

Does each Boost expansion device get its signal from the Boost device wired to the modem? I was hoping that the expansion devices can pass the signal from one device to the next, thereby extending the range from the device wired to the modem, but thi...

Vic1 by Organizer
  • 1286 Views
  • 6 replies
  • 0 kudos

How does Fibre get installed in my home?

I'm interested in switching from Shaw to Telus. I'd get Gigabit internet + Optik TV + Home Phone if I went with Telus. My question is how exactly does it get installed? Currently, My Shaw cable runs from the lines in a lane behind my house to my deta...

Modem keeps kicking some devices off wifi

We have Fiber our modem is PRV65B444A-S-TS Telus Wi-fi Hub. We are having to re-set the router once or twice a day because certain devices are getting kicked off the wifi for no reason. Examples are my husband's google pixel phone or his window compu...

Bailejo by Just Moved In
  • 1117 Views
  • 1 replies
  • 0 kudos

Resolved! email rejected on VPN

I am using ExpressVPN on my MacBook Pro, running macos 10.13.6 High Sierra. My email client Thunderbird 68.7.0 is no longer able to reliably send email while my VPN is running. Thunderbird puts my outgoing msg in the Outbox, but in fact the email was...

DKS by Helpful Neighbour
  • 3107 Views
  • 20 replies
  • 0 kudos