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Townhouse fiber optic access issue

Just Moved In

I have been wanting to have Fiber Optic for years. To this day, my unit still cannot get it.  

I do not want to stuck with SHAW. 

But all my neighbors in my complex are all with Telus Fiber Optic. 

Is there a reason why my unit cannot get access to it but all other units can ?? 



Community Power User
Community Power User

Certainly seems unusual if others in the building have it. Possibly some physical limitation to run fiber to your unit. Only Telus can answer this.

Just a long time customer hoping to help.

yea, i m pretty sure there is some limitation to run fiber to my unit as well.  Maybe the access point is under my neighbor's craw space.