Townhouse fiber optic access issue

[cocobeex]

I have been wanting to have Fiber Optic for years. To this day, my unit still cannot get it.  

I do not want to stuck with SHAW. 

But all my neighbors in my complex are all with Telus Fiber Optic. 

Is there a reason why my unit cannot get access to it but all other units can ?? 

[FuzzyLogic]

Certainly seems unusual if others in the building have it. Possibly some physical limitation to run fiber to your unit. Only Telus can answer this.

[cocobeex]

yea, i m pretty sure there is some limitation to run fiber to my unit as well.  Maybe the access point is under my neighbor's craw space.