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shawn2023

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Joined 3 years ago

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New home Internet Setup
I bought a new apartment in west Coquitlam. Although the unit has installed a Telus Box and indicated that "Your home is TELUS QuickConnect Enabled and already connected to the TELUS PureFibre Network.", the customer service said that unit is not available for Telus Fiber nor Copper. I also found that some of my neighbors int the same building has available Telus Fiber service and some has not by checking the website https://order.fibre.telus.com/digital/select. Under this situation, what I can do?
2 years ago Place Home Services
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Re: transfer Inernet service/TV temporarily
Thanks for your reply. I just worrying that I may lose my current discount when come back after 3 months. Is it OK 3 months vacancy can be a new customer or have to wait for 6 months?
3 years ago Place Home Services
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transfer Inernet service/TV temporarily
Our family is going to move out from the home to another place for renovation around 3 months. We hope to transfer the current Telus Internet/TV to the new place for 3 months and tranfer back after the renovation. How I can do?
3 years ago Place Home Services
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