Internet & Home Phone
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DDNS on Telus wifi hub not routing.

I have set up a Ddns domain on no-ip.com and set it into the Ddns tab with the required login info. I try to connect via the url name or the ip (which I have set to auto update with no-ips app) but it doesn't seem to connect at all with a no response...

Resolved! Bypass Telus ONT/router with SFP in own router

Some claim this will work, others say it has problems and wont.Let's say your default fiber setup is a Telus optical SFP transceiver attached to the T3200M/other.Unplug the SFP and plug it into your own SFP capable router, or into a media converter a...

Titanium by Organizer
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  • 3 replies
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Being charged after cancel service

I had made a phone call to cancel my home internet service and the service should end on 12 April which is the end of my billing cycle. However, recently I have just received an e.bill charging me another $47.08 for the period of April 13 - May 12 wh...

chon by Neighbour
  • 2547 Views
  • 5 replies
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Service down grade

I'm moving into a new place, I contacted telus about moving service and received a call today about it. I was told that the service I currently have which is faster purefibre gigabit internet is not available where I'm moving to. I currently have 940...

dmale248 by Neighbour
  • 1187 Views
  • 1 replies
  • 0 kudos

Lost IPv6 Address

My IPv6 was working fine since last year, but starting last week, I suddenly lost IPv6 connection (0/10 at https://test-ipv6.com/) I've tried to contact customer service, a technician also helped on site, but no one could solve the issue. I'm using T...

wifi 6 - smart bulbs

I have PureFibre with Wi-Fi 6 equipment. I'm no longer able to select 2.4 GHz or 5 GHz on my devices as the only choice showing on devices is the name I gave my network, without GHz information. I called tech support because my smart lightbulbs won't...

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