November
There is a damaged utility box in my neighborhood (missing door, wires exposed). Can I please be provided a contact number or email to report this.
November - last edited November
@sjssjs You can report the location/address of the damaged box along with the number affixed on the cabinet here.
November
December
December
@sjssjs Hello. I'll send you a private message with info, thanks.
March
I live in a strata - 3222 Immel Street. Each unit has a telus access box. Two units, the covers have fallen off. How can we get this fixed? (Units #1 and #7)
March
Strata complex at 3222 Immel Street, Abbotsford BC
Each unit has a utility access box - two of the units' covers have fallen off. We do not have the proper key to re-install them. Can someone come do that for us. Units #1 and #7
March
You can report the issue at www.telus.com/status by clicking on the green 'Report an outage' button in the top right. From there, select the right button that also says 'Report an outage'. From there, you can enter your name and contact number, address of the boxes, and select 'TELUS cabinet or pedestal damage' from the list. Enter a bit of info in the open field, attach a photo if you have one, check off the box that you accept the terms and conditions, and submit. It goes directly to our network team to dispatch someone!