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David25's avatar
David25
Friendly Neighbour
26 days ago
Solved

Wifi Boost 7 Username

So I recently got the Telus Wi-Fi Boost 7 (model b30a), and I was wondering what the username is. I've tried looking for it on the bottom of the router, but it's not there. Could anyone help

  • SOLUTION:
    So I somehow found a way to fix it (win 11) go to control panel, click on network and internet and in the other devices section there should be some stuff and for me when i clicked on the telus thingy it let me to the Authorization but when i clicked on Arcadyan OpenWrt Device it led to to a telus page where when i put in the admin password on the sticker it led me to the admin page of my router

    Hope this helps someone

12 Replies

  • David25's avatar
    David25
    Friendly Neighbour

    SOLUTION:
    So I somehow found a way to fix it (win 11) go to control panel, click on network and internet and in the other devices section there should be some stuff and for me when i clicked on the telus thingy it let me to the Authorization but when i clicked on Arcadyan OpenWrt Device it led to to a telus page where when i put in the admin password on the sticker it led me to the admin page of my router

    Hope this helps someone

  • If the sticker is not missing, you need to use the password to login to the boost 7 wifi itself (spoke to Telus support today)

    Access the Boost Wi-Fi 7 GUI

    1. Open a new browser tab
    *Enter the Boost Wi-Fi 7 IP address 
    Press Enter
    2. Log In to the Boost Interface
    Username: admin
    Password: Located on the label underneath or on the back of your Boost Wi-Fi 7 device
    Click Login

    3. Customize Your Network
    Once logged in, you can customize settings such as:

    WiFi network name (SSID)
    WiFi password
    Security settings
    Advanced network configurations

    Sincerely,
    Your TELUS team

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    Hey, For your Telus Wi-Fi Boost 7 (b30a) username, the default is almost always **admin**, and the password is on the label at the back or under the top cover of your main {Link: Telus modem/router (NAH), but for the Boost itself, it's usually admin with the password on the Boost unit's label or accessible through the main router's app/interface (192.168.1.254), where you find the Boost's IP and use its specific credentials. 
     

    • David25's avatar
      David25
      Friendly Neighbour

      Yeah, so thanks, but it just doesn't work. I've tried the admin password and the normal password with the username "admin" (without quotes, obviously), and it doesn't work, and now I'm REALLY stuck

      • jackrabbit000's avatar
        jackrabbit000
        Leader

        What are you using for the Boost I/P address?  It’s not 192.168.1.254, this is the NAH address.   You need to log into the NAH to get the Boost address to login using Admin and the Boost password. My Boost address changes between 192.168.1.41 and 192.168.1.42.  

  • All my devices have a sticker on it with the password.  I wonder if you got a used unit and the previous owner removed the sticker.  

    • David25's avatar
      David25
      Friendly Neighbour

      I doubt it I mean the sticker looks brand new and same with the whole unit

  • To login to the Booster, it’s Admin and the password should be on a sticker on the bottom.  

    • David25's avatar
      David25
      Friendly Neighbour

      Yeah but it's not there do you want a pic of it?