Mobility
Discuss and/or ask questions about TELUS Mobility products, services, devices, and more.
7,089 PostsLatest forum discussions
TELUS Rewards
TELUS Rewards Want to earn some amazing rewards, just for having TELUS services? If you have 2 or more eligible TELUS products and/or services in British Columbia or Alberta, you qualify for the TELUS Rewards program! From Amazon Gift Cards, Calm sub...
wifi 6 range is horrible, lose signal just rooms away.
wifi 6 range is horrible, we literally lose connect constantly just rooms away. Also cant connect smart devices at all. How do we activate 2.4 ghz or 5 ghz so we can have better range and connect our smart devices??
How deep do Telus Lines run in front of my property?
Hello, I have a quick question and wanted to know how deep Telus Service lines run in front of my property. I was thinking of installing a temporary mesh in my front yard and wanted to check before I do so. I am located in Airdrie Windrow Manor locat...
Mobility Agreement not being honored by Telus
Hello, I have had issues since I upgraded our phones in late Nov 2023 Telus has not been able to fulfill the agreements it has made with me for mobility service I have contacted them multiple/many times to get them to honor the agreements made withou...
Backyard Camera doesn’t always record
We’ve had our security system for a little over a month and it hasn’t worked properly since day one! Our backyard camera records maybe 65% of the time. We have done the trouble shooting ourselves, called into Telus and did the troubleshooting with a ...
Telus account still open on credit report in spite of it being cancelled
I am trying to find out which debt collection agency has bought my Telus account debt to settle the account and get the active status changed on my credit report. The account was cancelled, but it is still reflecting missed payments on my credit repo...
Looking for a pdf for a .pdf for a Arcadyan Telus WiFi Hub
Looking for a pdf for a .pdf for a Arcadyan Telus WiFi Hub
Resolved! Telus Rewards
I was just told by a Telus Rep who contacted the back office team that I could use my Telus $50 rewards card against my Telus bill. She said log in click billing and enter my card details. Is this true? if so where can I use it? Nothing in Telus stor...
Resolved! I have been scammed by Telus sales rep and trying to contact Telus.
I have transfer 4 cell numbers from Rogers to Telus. I suppose to pay $115 plus GST. I got 2 bills so far fist partial close to $300 and $220 following month. I have spent over 2 hours on Friday talking to Telus special department. They promised to c...
Condo not fully supported
I moved into an older building in November, I was scheduled to have my fiberoptic installed December 7 2023, that was 5 months ago. I currently have an active account that is billing me monthly, but after 6 technicians who have all said the same thin...
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Prime Video on TELUS - April 2024
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Netflix on TELUS - April 2024
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Xbox Game Pass Ultimate - 6 Months on us!
Xbox Game Pass Ultimate - 6 Months on us! Here's how to redeem your first 6 months of Xbox Game Pass Ultimate ("XGPU") on us today! ¹ Once your TELUS PureFibre internet install is complete, simply fol...
