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Stream +

Am I wrong ? DId the Stream package not used to include discovery plus ? I'm seeing now its Disney and Netflix and Amazon ?

mike76 by • Organizer
  • 1260 Views
  • 1 replies
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How do I stop Telus telemarketers from calling me

I am a Telus mobility customer and soon after I became a customer I started receiving multiple calls every week from Telus telemarketers trying to sell me different Telus mobility phone packages. Its by far the most frequent telemarketing call that I...

EPP Business hours

Hi, Does anyone know the EPP business hours for Toronto area?

Paty by • Neighbour
  • 2499 Views
  • 1 replies
  • 0 kudos

Resolved! Scammers Or Legit

I was perusing Reddit. A reply was made by ?Telus staff, to email [email protected]. I sent a benign email with a question.Reply. Will get back in 3-4 hours but text this number (855) 645-3159 is quick for replies.This Telus? A scammer? Anyone else se...

Mam by • Organizer
  • 11460 Views
  • 1 replies
  • 0 kudos

Regularly loosing phone connection

Hello, I live in St-Lazare, Quebec. For the past week or so, when I call someone on my phone, the connection just dies within 5 mins and I need to call the person back again. After a few callback to the same person, it seems ok for longer. This is a ...

Steffan by • Neighbour
  • 1570 Views
  • 3 replies
  • 0 kudos

Resolved! New Customer / Ready to go back to Shaw

We recently signed up with business mobility. We spoke to a rep on Dec 6 , we were told as soon as we receive the sim cards we can begin using right away. We made arrangements to change our numbers over and around 2weeks later we received our SIM car...

AJPye by • Neighbour
  • 1969 Views
  • 2 replies
  • 0 kudos

Resolved! Roaming Charges when Cell Service Turned Off/Data Turned Off - Wifi Only

Turned off my Cell service and Data Roaming while in Mexico - Used WiFi only - Did not make any outbound calls on WiFi- Still was charged Roaming Fees when my phone rang - and there was no one there - When I was with Rogers - used Wifi Calling with n...

EK by • Friendly Neighbour
  • 10181 Views
  • 10 replies
  • 0 kudos

Resolved! Connection fee

I tried to get two new phones on line and ended up going to the Telus store for them. Got bill and was charged a connection fee plus an extended warranty fee for both phones which was not mentioned at all. Service rep on line was able to cancel said ...

Br99 by • Neighbour
  • 3606 Views
  • 7 replies
  • 0 kudos

Resolved! Customer Service

Hi I am looking for the phone number to call to speak to a representative and wondering if they are available in the weekend. I want to make payment arrangements and tried to on chat, however they told me I have to call.

ShawnH by • Helpful Neighbour
  • 10688 Views
  • 2 replies
  • 0 kudos
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