I am a brand new customer and before I signed up for Telus Mobility, I was told by the agent that the billing would start after I received the SIM card in the mail, ported in my old number, and activated it. However, I just found out from support CHA...
Im trying to contact Telus from Australia so that I can cancel my plan/set up a year long pre-paid service so that I can retain my phone number while I am living abroad for the time being. I have tried contacting these departments at their number: 1-...
I can't connect for the life of me onto the 5G+ 3500 mhz band when I'm in an area that has that coverage. My phone is the Pixel 7 Pro and my plan does include 5G+ capped at 1Gbps?Any help or suggestions? Did someone cripple my phone settings?
Trying to swap sim cards and when I try to get verification email it just says "too many attempts" and try later ....i
Hi there, I have tried to turn off EasyRoam and switch to pay per use on the app and website and I can’t. I tried calling and Telus offices close at 5 pm PDT? Any solutions for how to turn it off or get in touch with a human who can? I have to send o...
I was supposed to make the payment yesterday, but the money comes through sometime this morning. What time will Telus cut off my service today?
HiI am looking to add a family discount and a line to my existing account. But I wanted to add my husband who already has a separate telus mobility account. Can I add the line then link his existing account and phone number? How do we go about linkin...
This post is more a rant then anything that hopefully someone at Telus will read and make changes. I am getting automatic messages from Telus on one of my company phones saying that its out of data and to buy more, while in fact the account has acces...
I received a really good offer to move from Koodo to Telus so I placed an order for 4 sim cards to move with my family. I have received the sim cards however now I'm unable to switch everyone over because one of the sim cards was placed "on hold". I ...
Hi, I can't reset my password so I was wondering if a third party tool can remove the old Apple ID from my device. I noticed tenorshare, Joyoshare iPasscode Unlocker offer such services. Has anyone tried it?
