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Account Wide Calling

Just to clarify, if my account says I have unlimited Account Wide Calling, does that mean that I am paying for any calls made domestically or internationally separately? I’m very confused by this concept as it wasn’t discussed with me when I signed u...

Asurion Coverage is a Scam

I attempted to file a claim with Asurion so that I could repair a Samsung phone on the Telus 'Bring it Back' plan. The claim was denied, and upon a follow up call the representative was extremely obstructive, focusing on little details about the phon...

Unlimited CAN-US 50 plan

Is there really only one unlimited Canada US plan available? Just last night I came across the Unlim Can-US 50 plan, and now everything has disappeared except for Unlimited 75, Unlimited 100 and Unlimited Can-US 150. I have a screenshot of the Can-US...

JC11 by Neighbour
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Data Connection Issues on Samsung Galaxy s22 Ultra

Mobile network is working fine, but, I am not being to use the mobile data services. I am using a Telus. I have re-checked the APN setting as suggested by Telus. Could anyone help what is the issue and how to resolve it? Thank you in advance.

pgurung by Neighbour
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Airtime usage - Location incorrect

Telus bill shows calls placed in Fort Mackay, AB for a week while I was in camp north of Yellowknife in the Northwest Territories. The camp has wifi but no cellular service, how is this possible? Could someone be using my line? or could my calls be c...

Tasti by Neighbour
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Nolan Hill Cell and data coverage

What is happening in Nolan Hill regarding data and cell coverage. this is the absolute worst I ever experienced. We just moved to the neighbourhood and the lack of coverage and service is unacceptable. what are the plans to resolve this. I pay so muc...

in general tower coverage areas

I'm looking at formal database's map of cell network sites/antennas. Each pinned site is a clickable that pops open to some details about each antenna there (exact frequency etc.). For some of the antennas, it shows "Radius of Operation". It looks li...

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bp23 by Neighbour
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