Hello ... I am trying to use the Telus App "My Wi-Fi" to make sure only authorized devices are connected to my network. I have an iPhone on the list twice. I've looked up the MAC address of the iPhone and "blocked" or "paused" the OTHER one that does...
I have a TELUS Hauwei hub and it is generally very poor speed. The tests will show a speed upwards of 10mbps but quickly drop to 1.? mbps. I've called Telus support, they can refresh my line, but that doesn't help. They suggested I reset my hub to th...
Telus has acknowledged that the cellular coverage in the area of Clearview Meadows where I live is an "area of concern" and has been since well before 2014. They have record of a service call in 2014 to assess the area and the latest review of this c...
Two questions:1) I thought I had signed up for the Bring it back Program, however nowhere in my contract does it state that and with 2 months left on my contract I was wondering if I can get assistance with this.2) Can you pay the remaining balance e...
Recently changed my mobile plan to Nationwide Talk & Text 15. Now whenever I try to access my "Change Plans and Addons" tab I get the message "sorry there was a unexpected error. Please try again later." It's been like this for two days now.
I have limited cell coverage at my house. I purchased a SureCall Signal Booster (https://www.surecall.com/CA/signal-booster/home-office/FLARE-3/) and did a quick test to make sure that it is working.According to the SureCall documentation, it says I ...
How do you get voicemails on your secondary phone line using an eSIM? Is there a way to get voicemail alerts?Why will it only sent SMS messages on my secondary number? I would like to use iMessage.
Ordered a smart hub for my new address a week ago. It still hadn't shipped, so I just spent 45 minutes talking to an agent online who couldn't help me and told me to call the webstore team. So I called them, and they're telling me it will be 3 weeks ...
I have a problem with my old phone number being 2FA linked to many of my accounts like MyCRA and iCloudI had the number with Fido, switched to Koodo and ported it then. A few months ago I changed my old phone number to a new one. Now a couple weeks a...
I have had a ticket now for 21 days waiting on a service technician to come out to my site to check on the smart Hub. Most times can not even run a speed yeast as it can’t connect. Currently running off my phone. In our campground everyone that has a...
