Live in the GTA. Network chart says to be covered under 5G. Hardly get any speeds and call drops or voice stutters when moving between rooms. Happens even when outside. Started off at 3 bars and now phone only shows 1 bar.. the customer service if yo...
I've been charged for in app purchases $14.99 for the past 5 months and Telus cannot tell me which app this is coming from but they're the ones billing me! Very disappointed in Telus and will be looking for another service provider soon, if this does...
Massive charge ($465) for data download on my cell while in Victoria. Complained to customer service with no luck.Supposedly downloaded about 13 GB of audio podcasts in just a few minutes. This doubled the amount of data I have used over the three ye...
We are a stone's throw from downtown Edmonton and have almost no signal. One bar most of the time sometimes two. It's gotten significantly worse in the past few years, now if I walk from one room to another my calls will drop. Literally have to stand...
Hi. The audio quality of my recorded voicemail greeting, when using Telus, is really poor. It’s fine with another network.This isn’t the device (new iPhone) — seems like Telus is compressing the audio file to 1980s telephony standards.Any hope of an ...
I'm wondering if the added specification "....when balance falls below $5.00" with the Telus prepaid plan 30-day auto top-ups account payments helps those of us with a $15 a month plan avoid having to regularly monitor/adjust our payments given the l...
I'm eligible for TELUS EPP through my workplace and am considering porting over from Bell. I was wondering, can I add a second line for a friend to my account or does a second line have to be a family member at the same address?
(1H1 the client you are trying to reach is not available at this moment please try again later.)I called someone and instead of their voicemail I hear this message above.Could you please explain does that reply message mean? and will they be able to ...
It's rare to get 3 bars or more in the 7th Ave & Commercial Drive area. Any chance Telus has plans to boost coverage in this pocket? It's densifying and needs more reliable service. Thanks
I'm using easy roam for the first time in the US and discovered that I can't make or receive phone calls. If I make a call, it rings once then drops. Receiving a call, as soon as I answer it, the call ends. I've checked every option I have on my phon...
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