April
Hello, I want to give a shoutout to a customer rep Kawal who really helped me out and was patient with me in sorting out my billing and provider transfer back to Telus. I accidentally hung up when he mentioned that I'll be transferred over to a review call. If HR or any other Telus rep reads this, please let Kawal know and also quantify that I am giving him a 5 on all categories of customer rep reviews.
April
April
Will pass this feedback along for sure!
May
May
Will pass this along right away, thanks for sharing!
September
That is super kind that you took the time to post a good review. I think I need help haha to make a post here. So I’m posting on your post! Haha too funny! But way to go for being so nice and helpful Bandanana
a month ago
I initially gave our Solutions Advisor a lukewarm review and would like to update my review after a positive followup by the same individual but was not able to. I would like to give a shoutout to this individual and let his supervisor and him know that he more than made up for his first lack lustre visit. Ranwinderpal S. I am so pleased with your followup call and the solutions you provided for us moving forward. Thank you for taking your job seriously and ensuring that you put the needs of your customer first. I do appreciate it and hope that the comments here reach you and your supervisor. Ralph H