Mobility Services
Discuss and/or ask questions about TELUS Mobility services and solutions.
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NFC Mobile Payments

I don’t currently use NFC payments but as per this Telus article, do you really need a NFC SIM card? Don’t most phones now have a NFC chip built in already?https://www.telus.com/en/on/support/article/nfc-mobile-payments

Poor Mobility Coverage - Penticton BC

Hello,I recently visited Penticton BC and noticed very poor mobility coverage on the south side, specifically Skaha Lake. I checked the Telus coverage map and see it should be "Very Fast"I found it hard to send messages, even make a call. The same wa...

Mike33 by Just Moved In
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Need some help/advice with Telus MOBILITY.

So I'm at a loss and was wondering if anyone has any tips/advice.I have been with TELUS for years now. I've had the Telus Loyalty&Voice 55 plan + 1GB of data for trouble I've had in the past - the plan was originally 500MB. I've always been able to k...

Resolved! telus device care is a joke

just an FYI to those of you paying monthly for telus device care. Expect to pay a hefty deductible if you want a replacement phone. I've got replacement phones in the past with no issues. My galaxy s10+ was having issues recently. So I call to get a ...

Resolved! Dealing with robocalls

In the last two months I've been receiving 20-30 calls per day from random international numbers like Morocco, Somalia, Dominican Republic, Nicaragua, Guatemala, Benin, Botswana, El Salvador, Lithuania, Zimbabwe, etc. Sometimes they call 2-3 times wi...

Resolved! Six UC3

This number 403-808-XXXX (XXXX changes every time to a different numbers) repeatedly call our Cell. number 403-808-4031. When we return the call to the telephone numbers which had just called us we hear the following message:Six UC3 the number you ar...

Manou by Just Moved In
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Why is MMS not supported on WiFi Calling at Telus?

I'm moving to a new home that is just outside your coverage area and so I need to use WiFi Calling for services. It works fine except that you don't support MMS so when someone sends me a picture I get an error message instead. My wife is a Rogers cu...

VernD by Just Moved In
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Helpp

How to register my new telus sim card with an existing phone number from a different carrier

RajaaS93 by Just Moved In
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No busy tone - Telus Mobility just hangs up

Several times I called a number on my smartphone and Telus dial, then quickly hang up without a sound. I just realized this is how it behaves when a land line is busy. Can't we get an alert, a sound or some clear signal of this situation?

lleblanc by Neighbour
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