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Why can't Telus ever get a bill correct?

IsaacW
Just Moved In

Just spent an hour on the phone with overseas and had to call back because what we talked about of course wasn't done correctly, Why does this happen so often? Is it lack of training? Wondering if others have the same issues. Would love to talk to a senior manager as it still isn't right.  

1 REPLY 1

A-B
Community Manager
Community Manager

Hello. I'll send you a private message to discuss further.