Mobility Services
Discuss and/or ask questions about TELUS Mobility services and solutions.
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The worst service experience of my life at TELUS Mobility

I changed the carrier because TELUS was sure. I think my carrier change to TELUS is a fraud. And I think this method is their mean business. (04.20/2020) I asked online chat if I could use Esim with my phone, iPhone XsMax, or if I could use my number...

David_K by Just Moved In
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Switching Providers

I’ve been debating on switching mobile providers from virgin to telus so i can bundle my internet as well is there any need to knows before

Pixel 3 XL - lost ability to user eSIM on Android 10

HiOn my google Pixel 3 XL, i used to have the option to "add" a carrier and use the eSIM functionThis was very useful Since the android 10 update, unless it's something that Telus is blocking, i do not have any option anymore to chose a new carrier.E...

Danjr by Just Moved In
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Keeping the same number while changing operator

At the moment I have a cell phone with Bell, but I would like to change my phone, as well as the operator for TelusMy current cell phone is paid by, and is in my father's name, so technically it belongs to him.I understand, while researching the inte...

Resolved! Sweden Roaming

Good morning / Good EveningI have a question for you. Do your SIM cards have International Roaming options in Sweden?I am asking because I could not read it anywhere (soon I will be your client so I prefer to know if this option is available)Have a n...

Cezary by Just Moved In
  • 1 replies
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What the #@&$ is with this horrid email format?

My email inbox is filled with these messages sent from family members on their Telus-branded smartphones. Is this some kind of sms > email thing? These emails are unspeakably hideous. They don't stack into conversations, and I don't think they are ge...

SarahN by Just Moved In
  • 2 replies
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Resolved! Talk and Text 25

I have Talk and Text 25 which is supposed to have 100 minutes of anytime and free weekends and evenings . When I log into my account I only see 50 minutes on the account . I get text messages that I only have a few minutes left as I approach 50 minut...

DanH by Friendly Neighbour
  • 9 replies
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No data

I have no data except for when using wifi, I pay for data so I should have DATA!!!!

Bajarosie by Just Moved In
  • 1 replies
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Peace of mind connect plan add sim card online.

I recently switched my plan to the peace of mind connect plan so I can add a couple tablets. I haven't received my sim cards yet. But I am looking everywhere on my Telus to add a device, I can't find it anywhere. I don't really want to call in to sup...

Andrewcc by Just Moved In
  • 1 replies
  • 0 kudos