HelloFor some reason my phone and other phones on my account have been seeing the cellular data just drop randomly, even thought the phones will show 5G full signal.Stop receiving emails, as well as text messages are affected. Phones have been reboot...
I made a new account to separate from my dad's and want to know how to move my number from his Telus account to my new one? Thanks!
Recently upgraded phone and decided to go with the unlimited 50 5g+ plan, however on the mytelus app why is it saying I will only be able to use 33.33gb of high speed data before it is throttled? The customer agreement doesn't mention that, nor does ...
Hi I am wondering why my phone service for both my daughter and myself is cut two days prior to the bill due date which would been paid prior to due date??
I just got the S22 ultra. My monthly bill was quoted as 142 (before taxes)My first bill is 354 (about 179 in taxes)What gives?
Hi Telus, I have ported to Telus last Saturday, however my service is not activated due to some credit check issue. I have sent all the documents to @[email protected] on same day however there is no response from them despite multiple chasers. I ha...
5 mobile devices all with telus and all our calls keep dropping wherever we are. It's infuriating. We have called customer service and their solution was to turn our phone off then on. All our phone calls still drop. What is going on? This issue has ...
Hi,I'm done with having data. My wife and I almost never use it, so why pay for it? When I go to the talk and text plans on telus.com, it gives me the option of changing an existing plan, or adding a new line. But when I click on the "Change My Plan"...
I had to get a Data plan for a single month due to my home internet being out of commission for a few days. That plan ended yesterday but now I can't make or receive calls (even local calls) or texts because it's claiming I do not have a plan despite...
Hi everyone, I recently purchased a Sony Xperia 5 IV XQ-CQ54 from the UK. The phone works great with everything (with the exception of lacking the bands for 5G). My only problem I am encountering is the fact that Telus still uses the archaic process ...
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