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Latest topics

Cold call offers

TLDR version because I just lost my last post. talked for about 45 minutes and offered a better deal than I have with Freedom, agreed to think about it and was given 4 temporary numbers, 4 sim cards sent to me. During the call, was told repeatedly no...

timothy1 by Neighbour
  • 1600 Views
  • 1 replies
  • 0 kudos

Unable to make calls in the US despite having data access

I'm currently in Nevada, and since arriving my phone connection has been spotty at best in Reno. Now that I'm outside Reno I no longer can make phone calls despite having data access. Its meant that I wasn't able to access my voice mail ( can't make ...

IanB1 by Neighbour
  • 4367 Views
  • 6 replies
  • 0 kudos

Resolved! Can I add same ad on before it expires

So my I ran out my data plan but early before it expires, the problem is I want to renew the same data plan as on but it does not expire until next week and the next ad on is bit expensive and I don't need that much data.Is it possible to add the sam...

Nikesh by Neighbour
  • 1627 Views
  • 1 replies
  • 0 kudos

PSA: Pixel 6 Pro with Telus

I posted this on Reddit and thought I'd share here. If you have a Pixel 6 Pro and have apps that are very slow to open when on carrier data, this may be for you. TL;DR; My Pixel 6 Pro on Telus has been extremely slow launching apps when on carrier da...

JeffGWpg by Friendly Neighbour
  • 1817 Views
  • 0 replies
  • 1 kudos

What's wrong with my connection when in the US?

I am visiting the US and I have a plan that allows for US calls (to/from) and data. But every time I try to make a call, I get a message that the call failed. No calls go out or come in. When I try to log on to the Telus Mobility site to help in the ...

JodyG by Neighbour
  • 2051 Views
  • 2 replies
  • 0 kudos

Resolved! Rude response from telemarketing representative.

Received a call from 866-558-2273 (which has been confirmed to be a legit Telus number in other threads) trying to sell me a plan with a Samsung phone for $65/month. After politely explaining that I'm not interested, the representatives response was ...

Lkjinbb by Neighbour
  • 2355 Views
  • 1 replies
  • 0 kudos

May 16, 2023 Network Time Zone misconfigured by Telus???

My timezone is Edmonton Mountain Standard Time, and is set automatically by Telus network. Last night, it switched to Eastern time zone. I use my cell phone for a 7 am wakeup alarm. It went off at 5 am MST because the Telus network misconfigured the ...

blanchae by Neighbour
  • 3721 Views
  • 4 replies
  • 0 kudos