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Mms doesnt work after switching sim card to new device

Mastrignis
Just Moved In
I had an old phone i got through telus that worked perfectly for 4+ years. Recently the battery has been draining fast so I decided to buy a new phone. Once it arrived I switched the sim card from my old phone into this new one, but now I can't recieve any MMS messages from anyone.

More info:
The old phone as Samsung s10e

New phone is Asus Zenfone 10. This phone was not available in Canada so I bought the north american version from swiftronics.

RCS and SMS work fine. MMS does not.

Checking online I have seen multiple posts of others using this phone in Canada, with Telus and haven't seen any discussion of this issue so it must be something simple.

Any input is appreciated!
1 ACCEPTED SOLUTION

Mastrignis
Just Moved In
Fixed it! Finally came across this telus article and changing the apn settings to match allows me to recieve photos again!

https://www.telus.com/en/support/article/activate-data-on-your-android-device

Here is the link for anyone else who has issues

View solution in original post

1 REPLY 1

Mastrignis
Just Moved In
Fixed it! Finally came across this telus article and changing the apn settings to match allows me to recieve photos again!

https://www.telus.com/en/support/article/activate-data-on-your-android-device

Here is the link for anyone else who has issues