Telus Loyalty
It appears Telus give better deals to former customer (winback offers) than to long time customers. When asked you are just ignored or brushed off
It appears Telus give better deals to former customer (winback offers) than to long time customers. When asked you are just ignored or brushed off
I cannot send email but can receive from my iPhone, but can send from a desktop computer. The passwords are correct on the phone and on the desktop. The message says the user name or password is incorrect. Yet the username and the password on the des...
My speeds are intentionally being throttled to the minimum of 60kpbs when I usually get around 700kpbs to 1mb. Why is telus doing this.
Calls from unknown numbers not ringing on my phone
I'm trying to bring my number from Virgin mobile to telus. BUt on my acccount Plans/Services Manage your phone number it shows me the message: Sorry, you’re unable to change your phone number because your account is within the exchange period. Any he...
Hello, I'm new to the forums. I live in an area with zero cell phone service. I noticed that in 2014 Telus were denied permission to build a tower nearby. https://www.bclocalnews.com/news/nanaimo-council-votes-against-cell-tower-proposal/ The end of ...
I just purchased the Galaxy S21 Plus, and I'm having trouble receiving text messages from my wife's android cell phone while I'm at work. The only way I can receive her messages is if I turn on data. My old Galaxy Grand Prime could send and receive t...
Yesterday I picked up a telus hub from a Telus retail store. During the sales process I indicated it was for my RV (so obviously not fixed). Today I set it up and once activated got the following email; Thank you for choosing TELUS High Speed Interne...
I have a Telus smart Hub in my home for internet service. Yesterday i picked up another smart hub in a telus store and told them it was for my RV which most would understand to be a non fixed service. I set up the hub in the RV today and once activat...
Hello,Are you able to port a cellphone number over to a VoIP phone?Thanks.