Hi folks,Wondering if there is a place or method for requesting service improvements. I regularly ride the West Coast Express (Vancouver’s budget GO Train) into Vancouver, and there is a big dead zone along Burrard Inlet (Port Moody into Burnaby). Gi...
I just received my brand new Samsung Galaxy S23 Ultra. Amazing device, but that's not why I'm here today.Please "Kudo" this of any of it applies to you.My old/current device had a physical sim card and an e-sim activated for my second number.Naturall...
I have a Telus mobility prepaid account. Since I'm self-employed, I'm trying to download all my billing receipts for tax purposes. I can't find any receipts, just a record of my transactions that only goes back three months. When I had a mobility sub...
How do I report mobility coverage concerns over to a team who can make decisions around expanding the mobility coverage or fixing the coverage issues. In our community of Nolan Hill NW, Calgary. AB including few surrounding communities, there is a gr...
Has anyone else had poor cell coverage in the newer areas of Edmonton just west of St. Albert? (Kinglet, Trumpeter etc.)
Used Fido prepaid before moving my number to a contract with Telus one year ago, all working fine since then. Today I received a robot call from Fido telling me that my number might be cancelled and I should reach out to them. Didn't look like a scam...
I was charged 8.25$ for 911 fee on March 1st. I was charged before is because I didn't have any balance left then, I think. Why I was charged 8.25$ for 911 fee and is it mandatory to pay?
Hi, my name is KyrstenI wanted to ask this question because I am new to tell us mobility and has a new customer. It has been nothing but terrible. I have been with Telus internet services for years and I used to always be able to get through to them....
Sorry for the dumb question, I just recently signed up for a CAN-US plan and I was wondering how the roaming thing works. As per the Telus app, easy roam is enabled.. According to the Telus site, I will not be charged the daily roaming fee because of...
