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Yaqiong
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Re: Cellular network issue with "5G Standalone"
Yeah, thanks for the advice. I have reached the support team and went through all the resetting, changing APN, and resetting on his end. None of these works. The only way is to turn off the "5G SA". If I switch to LTE or normal 5G, then turn on and down the airplane mode, everything back to normal. Once I turn on the 5G SA, and get the new IP assigned, the issue occurs. The agent couldn't do anything but asked me to disable the 5G SA, and he said he had reported the issue for further investigation. FYI, I have tried to push the profile of disabling the IPv6 on cellular network to my phone and it could help resolve the issue if I want to turn the 5G SA on.6.3KViews0likes1CommentCellular network issue with "5G Standalone"
After I upgraded to 17.4, I found that there seemed to be some issue with my cellular service when using several apps. People kept saying there is nothing but adding the 5G+ icon in the IOS 17.4, but I believe it's the Telus network issue. In short, I'm experiencing high latency when sending and receiving videos and pics in some apps (WeChat and QQ), and I cannot play the WarCraft Rumble game. Whenever I open it with the cellular network, it shows "cannot reach the server." I tried to check the IPs assigned to me and my wife by using the ip.sb website, and it turns out we have different IPs. On my end, the IP is 207.194.27.141, and the hostname is nat-207-194-27-141.wireless.telus.com On my wife's end, the IP is 64.114.52.17 with no hostname. I also tried to switch to another APN, sp.telus.com, but no luck. After I dug up a little more, someone pointed out it might be related to the 464XLAT, which I don't really know about. Pushing some kind of profile to the iPhone to disable the IPV6 might help, but I don't have the Apple configurator to test with. Updates: I tried switching between LTE and 5G and getting different IPs. And narrow down the issue to be with the "5G Standalone" feature. If I don't enable the "5G Standalone", the IP assigned would be different, the hostname would not be started with "nat-xxxx". Then everything works just fine. As long as "5G Standalone" is enabled and get the special ip assigned, issue occurs. Please help.Solved6.4KViews0likes4CommentsRe: Easy Roaming warning - be very careful
Thank you for pointing out that. iMessages, One more thing that needs to be careful about. And no, I wasn't receiving iMessage, just normal text verification messages (grey bubbles) from banks. Confusing as if the Roam is off, how could iMessage take the data stream? Should it not receive anything until connected to WIFI? I'm not sure18KViews0likes0CommentsRe: Easy Roaming warning - be very careful
I just had a similar situation as nwoilfan. I went back to China for a month and left my phone on for several days to receive verification text messages. The Roaming was off all the time, yet I still got charged for five days of Roaming fee of a total of $75. There was no outgoing text message or calls; the bill also proved this point. I have talked to several customer services about this case and they all responded the same thing that data usage was triggered on these days, which results in the count of Easy Roam usage. The usage of the data was all less than 1MB. I think the phone was the problem here; I was using IPhone 14 Pro. A better way might be to turn off the data and Roam to avoid any data leaking. Also, Telus could set up a threshold of data usage, like at least 1MB, to trigger Easy Roam counting to prevent data leaking cases instead of just mentioning to turn off Roaming. Yet they could just put $12/15 per day on your bill, why would they?18KViews1like2Comments