Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
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Can i have Telus pure fibre router installed on 2nd floor

I live in a Front Garage house and I booked an appointment for installation for my 1Gbps Telus pure fibre and I was considering having the router installed on the second floor is that possible, also does the technician need a coax outlet aside from t...

Paavan by Just Moved In
  • 0 replies
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Resolved! 75mbps fiber

Hi all, I m new here so m not sure if my question would suite here. I m tking fiber 75mbps plan. When I talked to sales representative, he mentioned that my house has fiber connectivity. But installation guy is saying he need to do hole in the wall t...

Mavi by Neighbour
  • 9 replies
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T3200M stuck at "invalid username" and "logged in as: admin"

Hi there, I have had a recurring problem for some time now, whenever I try to log into my T3200M, it always says "invalid username and password" above their fields, and below it says "You are currently logged in as: admin". I am unable to find anyway...

1ronnie by Friendly Neighbour
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Resolved! Unusable speeds on 2.4Ghz band

We have Telus 1gbps and recently moved and brought the router along with us. At our old location there was no issue, but in our new home the 2.4ghz band is extremely slow. I'm getting about 0-3mbps on my phone sitting next to the router using the spe...

Chilly604 by Just Moved In
  • 4 replies
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Resolved! Red Deer, AB - How is there not better coverage in this city?!

I moved to Red Deer, AB a year and a half ago.... from Hinton, AB, a town a quarter the size of Red Deer. Hinton had fiber, Red Deer does not, at all. I managed to get Internet 150, which is fine. Now, I'm moving again. The live agent I spoke to says...

MrJane by Neighbour
  • 5 replies
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Resolved! I am gonna move to the new home and have some questions about the telus internet.

I am gonna move to the new home and have some questions about the telus internet. ↑↑↑↑↑ My new home is using this ONT ↑↑↑↑↑ My current home is using NOKIA ONT & T3200m Modem 1,Which model is the new one?2,Why does the Alcatel ONT used at the new home...

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TommyL by Just Moved In
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Resolved! Telus Fibre not available

Currently using Telus Gigabyte Internet but the place I'm moving to has only an option of copper Internet 15 or 25 at the same price. I'd love to use Telus if things are reasonable to the place where I'm moving, but since there is a significant diffe...

calgarian by Just Moved In
  • 2 replies
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Accessing Telus e-mail through Chrome

I'm no longer able to access my telus email using Chrome as my browser. It's telling me:"This account is not allowed to sign in within this network.Please talk to your network administrator for more information." It worked just fine a week ago and I'...

Micheline by Just Moved In
  • 1 replies
  • 0 kudos
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