After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
Hi Telus Community,I’m reaching out here because I’ve been facing ongoing issues with my Telus account, and I’m incredibly frustrated with how things have been handled.Here’s my story:I signed up for a two-year term and agreed to specific credits and...
I recently signed a security system and HomeServices to take advantage of the promotion. TELUS installed the security system with agreement the installation would be free. I also requested a swap of the modem that was not working well, also for free ...
I made an appointment of internet installation 9:00am - 11:00am, 27 Dec, 2024.However, none has showed up and neither contacted me.Where can I ask about this?
I will be opening a new account for only my use in our house. Would it be possible to run the fibre optic cable from the demarc box to my bedroom on the 2nd floor and have the ONT and modem in my room? Our house is not wired for ethernet and all wire...
Im experiencing people stuttering hits not registering when doing tracert it times out and when doing a ping plotter graph this is what comes out I have contacted riot games multiple times and their telling me this is a routing issue I have tried por...
We moved into our new build house earlier this month (inner-City Calgary). The Telus Drop team came and (incorrectly) completed their work outside of the house. Since then, we’ve had 2 other scheduled visits from Telus (unable to complete the work in...
is there anyway to see if it needs an update? do i log in to my gateway and some how do it that way?
I'm trying to give my meta quest vr a more stable signal on Wi-Fi but thought maybe static ip but cant figure out how as I add it and it disappears after i enter it there's no list to show its done
My internet service was suspended without notification. It is suspended for 2 days, Telus customer service is kicking the can down the road. One agent simply deceived my wife, mentioning you are not authorized. I want my service resumption immediatel...
Does someone have the direct number to the support team? The regular internet support line team says it's the off net team but can't find an outside number to give me. There's no number on telus.com for the service. Also, what are their hours?
