After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
I’m building a new rural residence just outside Calgary. Telus has a service box at the property line. Over two months I have contacted Telus 4 times, operators take details and no one calls back. You seem to have a problem locating my address (vacan...
Outlook classic popping up to login into account when I have been using the same settings for years. I use pop.gmail for the server and it won’t connect now. Having the same issue with 2 other computers and the one that uses imap is working.
my sister was house and pet-sitting and just got out of the shower when a telus surveyor and his trainee came to the door. She was trying to handle 2 big dogs who were barking like crazy while also getting dressed, telling the guys to give her a minu...
I recently signed up for home internet and phone, and the experience has been an absolute nightmare. Signing up caused all my telus services to be put under a random persons account, and their credit file. It took hours on the phone and in person to ...
Any one else has this issue? Cause a lot of problem for incoming IP calls
I had a bitter experience with TELUS Home Fiber Internet in Oshawa. Despite being locked into a 2-year contract, the internet quality was very poor from the start, leading me to cancel the service within two months. I was never informed about a cance...
Spoke to an agent yesterday and he gave me a great deal to upgrade from copper at my current address to fibre at the new address at the end of the month. Asked if my current Internet would continue to work until then and he said yes. All was fine, ve...
I am telus Loyal customer for last 4 year. I had to move to a new address and request them to move my services as well. On the day telus technician showed up and told us that there is no telus optic fiber there and get that done will take 2 weeks. An...
I had a terrible experience closing my account with Telus. I stopped using Telus wifi last year, my balance with Telus is 0, I’ve sent all equipment back, etc. A bit later, I received a letter from General Credit Services stating that I owed them 236...
I do not understand how one company can have this much incompetence; is billing forced to work under duress? At my home residence, I have NOT been billed correctly once. On one bill we got charged twice for a service call. Another for apparently a "N...
