Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
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Red Deer Fibre

Hi Telus, Is there going to be plans for additional Fibre upgrades from copper lines in Red Deer South in 2024?

cannot find wi fi password

HI.I am senior i messed up today i reset my wi fi on my Android phone today,my phone recognised my wi fi but wanted a password? how would i find that,i did check on the back of the modem and entered that but it did not work? i am at a loss? help woul...

mapp68681 by Friendly Neighbour
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  • 3 replies
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Boost 6 Wifi and Old Boosters

Hi Everyone, I recently got upgraded to the Boost Wifi 6 package (router + fibre), but noticed the range was substantially less than the old T3200 router setup. I've tried installing the old Telus Boost Starter Kit mesh network (flat boosters), but t...

Tman42 by Neighbour
  • 990 Views
  • 0 replies
  • 1 kudos

Why am i getting a pre-recorded message?

Greetings, There are some numbers that when I call, I get a prerecorded message that plays before the call goes through: "Please stay on the line while your call is completed. Long distance charges may apply." Why do I get this message? It doesn't ha...

Shane by Leader
  • 2308 Views
  • 4 replies
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Resolved! Trying to find the admin password for my telus network hub

Hey there people, I'm trying to find the admin password on my TELUS network hub so I can port forward but everywhere I look online it's extremely sketchy and from what I've tried it just seems like I'm breaking it and I'm pretty sure I have broken it...

IanP by Neighbour
  • 3047 Views
  • 5 replies
  • 1 kudos

Does Telus even respond here?

Why does it surprise me that this forum doesn't have a category for support.....anyways....DOES Telus actually ever respond here? Or is it as big a waste of time as waiting on hold on the phone for an agent for an hour EVERY TIME. Do not say that it ...

Yerboguy by Neighbour
  • 2220 Views
  • 7 replies
  • 0 kudos

Can't sign into google to get to TELUS email

Hi all, I can't sign in to my google account to access my TELUS email. I get an error message saying can't log you in and to contact your domain admin for help. I've never seen that before. If I try and reset my password or do a password recovery it ...

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