Internet & Home Phone
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Resolved! new internet service

Telus has just sent me a cable modem for my new internet service but i currently have DSL so i have no coax outlet to connect the new modem to. How am i supposed to connect the new modem?

Internet disconnects in Langley since Dec 24.

I'm in Langley BC and I've had my internet disconnect intermittently since Dec 24 2023. This affects Optik TV as well as the picture will become choppy, or will freeze, or will just outright lose the picture and the box will display a message indicat...

IanSane by Neighbour
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Extremely high data usage

Hello on the day my billing cycle reset, it was reset to 37.5 gb and not 0 and while I used a few hours of streaming and gaming a day, my data amount left now stands at an shocking 21% usage in 3 days. This is extremely anomalous, Explanation?

567wy by Neighbour
  • 978 Views
  • 1 replies
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Resolved! Downloading from Playstore killed all wired devices

Strange one here:Recently downloaded a very large game on my PlayStation (wired connection)While the download continues (48G took 45 muniutes) ALL other wired devices on my home network showed timeout issues and couldn't access the internet while the...

RobG3987 by Ambassador
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  • 5 replies
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Resolved! What does the Network Access Hub do?

I have a Pure Fibre 1.5G plan. The technician installed a Nokia ONT (G-240-G), the NAH (FXA5000), and the Wifi 6 Hub (Router). The topology looks like this:Fibre drop -> Nokia ONT -> NAH -> Router. My question is, what is the NAH for? Is it possible ...

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