Internet & Home Phone
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Resolved! How to Remove NAH ((FXA5000) Wall plate from wall?

Hello! I need to remove the NAH Wall plate from the wall. I will not be moving the NAH but just need to have some wall repairs and painting done. I have removed the front cover. I have not yet removed tha main unit with the grills. I have not yet rem...

Telus email accounts not working on new MacBook Air

Hi;I have a new MacBook Air [Sonoma 14.2.1] on which I am not having much luck accessing emails using Mac Mail. I also have a desktop iMac on which I am accessing my Telus accounts just fine. I have two Telus accounts.After signing up the new interne...

ChrisX by Organizer
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Resolved! NAH ip address does not match

Wondering if anyone knows why the ip address and gateway address of the NAH is different from the ip and gateway my router has? I have the NAH in bridge mode and the router connected to the 10G port.

Amazon Prime setup

I had an amazon prime account, but then recently signed onto a new internet plan that includes prime in my monthly bill. I cancelled my existing prime membership, which took effect Dec 17th. When I login to telus online and follow the link to setup m...

Technicolor NAH - NAT setting

Was looking for some input on the NAT setting on the Technicolor NAH. It seems that no matter what I do I can not get my PlayStation to not have a NAT 2 mode/double NAT. I am wondering if I turn off the NAT setting would this solve my problem?I have ...

Resolved! How to get Fiber into my Condo unit

Recently purchased a condo unit that I thought had fiber already. Turns out, the building has fiber and my neighbors have it but my unit specifically does not. Is there any way to get it added to my unit?

Achien by Neighbour
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  • 1 replies
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Device list

When moving the wifi hub from one address to another, does the Telus Connect app keep all the devices that were previously connected to the hub on the Idle device list?Further to that, do the Idle Device list ever get erased after a certain amount of...

84353 by Neighbour
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  • 1 replies
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Problem setting up my friend's telus account.

My friend bought a telus home internet connection a couple months ago. It was not from a store or online, instead from a salesperson at a mall. The person signed him up but didn't give him the customer service pin which is required to set up his MyTe...

Loveleen by Neighbour
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  • 1 replies
  • 0 kudos
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