After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
My internet hasn’t been working for days. Constantly kicking us off. I need it fixed. I work online and my kid does her college online and is now so behind she may be asked to leave the program! I called Telus several times and they say they won’t se...
Why am I getting emails in English from Telus ?
Hi All -- I used to be able to access my Telus boosters through a browser app and see the connections -- speed etc. There was always a warning about insecure content but I was able to get in and view the booster connections on a web page. A day or so...
Hello, I have been on the phone with Telus for 4 hours with technical support, I have been on hold for customer service for one hour, I would like to send an invoice for my time, who do I send it?I would also like to have the internet Plus which you ...
I am a new subscriber to Telus. I would like to set up port forwarding for my NAS. Can I do so on the Telus Wi-Fi 6 Router/Booster? The Model shown in the bottom is B21A (HW ver.: R02). Many thanks.
Hi there my PS5 was working perfectly fine up until Black Friday weekend where it randomly and suddenly stopped working. It connects to wifi fine but will not pass NAT TYPE it keeps saying NAT type failed. I have used LAN line as well in the hopes to...
So…I tried out Telus internet back in September. Within a few days it was out for a couple of hours and had unreliable speeds so I cancelled and they assured me there were going to be no charges since it was within the free cancellation period.Fast f...
Was thinking about changing my home internet from a set monthly data cap to unlimited. Does Telus throttle internet speed at a certain point when you have unlimited?
Hi there.I tried to call the Telus client care numbers multiple times today at 12pm, 1pm and 2pm to set up my voicemail and every time they told me to call back again during business hours. I thought be business hours were 9am to 7pm. Has anyone else...
This is the webpage that loads when I select that I would like to "manage my Internet plan" in the Telus Account area. This has never worked correctly. Note that it says "You have no active services." which is odd, because I have gigabit Telus PureFi...
