Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Latest topics

inconsistent ping

I play an online video game in which having low ping is very important. The game is played on servers in Kansas, where I can get 52 ping on a good day. My issue is during the last few months my ping keeps going up, sometimes as much as 30 ms higher. ...

ballpoint by Just Moved In
  • 842 Views
  • 1 replies
  • 0 kudos

Never getting my bills?

I keep requesting paper bills and yous keep switching to digital on your own. Then you threaten to cancel services in 24-48 hours because your haven’t got paid. Well no **bleep** you haven’t got paid you stopped sending me bills! Why does this keep h...

spikex41 by Just Moved In
  • 1094 Views
  • 2 replies
  • 0 kudos

Getting Fibre connected to my house

Does anyone have any tips on to getting Fibre connected to your house. They ran the line in my neighborhood over the summer, but now I need them to run the line to my house. I have 5 tickets with Telus customer service, and I've filled out the online...

JeffU by Neighbour
  • 1849 Views
  • 6 replies
  • 0 kudos

Telus Connect and Parental Restrictions Issues

So this is a bit frustrating. I have been using the parental restrictions on my kids ipads just fine until recently. Now these ipads just stopped working on the wifi during the day and the app won't even let me check the profiles. Every other device ...

WilliamL by Friendly Neighbour
  • 4628 Views
  • 10 replies
  • 0 kudos

Resolved! power supply for hub is not white and not marked

I found out that the power supply to the Telus hub is not white and does not have any marking on it to identify it as the correct power supply. That's a problem if one has more than one power supply for devices close to each other and one disconnects...

Randolph by Friendly Neighbour
  • 1557 Views
  • 4 replies
  • 0 kudos

Resolved! Adding a router

Hey, I need help adding a router to my modem. I need a VPN-enabled router so I got an Asus router that supports Open VPN. I have tried using bridge mode although I get no connection to my router when enabled. Why is this? What should the connection t...

Telus My home concerns

My landlord rents a basement to me, but refused to get a 2nd service installed in my rental for my own internet plan. The solution was the wifi smart hub. Despite my issues with them unplugging my wifi daily (accident or otherwise) I downloaded the T...

Anyone home?

I've been trying to get hold of someone, anyone at Telus to pay by bill. It appears no one works there any more or at least they don't want to take my money. I tried logging on but their wonderful online payment system will NOT take me to my "Home" a...

Trending tags
Friendliest neighbours